Канал: Acuity Research & Practice

Data Quality Workshop allocations & lettings, income and asset management

Data Quality Workshop allocations & lettings, income and asset management

Acuity Benchmarking for AHBs - data quality workshop Jan 2024

Acuity Benchmarking for AHBs - data quality workshop Jan 2024

Data Quality Workshop 3: getting it right – the TSMs

Data Quality Workshop 3: getting it right – the TSMs

Data Quality Workshop 2: getting it right - financial & regulatory VFM metrics

Data Quality Workshop 2: getting it right - financial & regulatory VFM metrics

Data Quality Workshop covering: repairs, lettings, collection & arrears and satisfaction metrics

Data Quality Workshop covering: repairs, lettings, collection & arrears and satisfaction metrics

ESG measurement

ESG measurement

Doing a better job: professionalising social housing

Doing a better job: professionalising social housing

Consumer Standards: what does good assurance look like?

Consumer Standards: what does good assurance look like?

Policy Update

Policy Update

Managing risk: what good looks like

Managing risk: what good looks like

Data Quality Workshop 2

Data Quality Workshop 2

Data Quality Workshop 1

Data Quality Workshop 1

Consultation on the introduction of tenant satisfaction measures (TSMs) with the RSH

Consultation on the introduction of tenant satisfaction measures (TSMs) with the RSH

Choosing to be a great landlord

Choosing to be a great landlord

Tenant engagement: what does good look like?

Tenant engagement: what does good look like?

TSMs Part 2: how tenant surveys are evolving in readiness for TSMs and Consumer Regulation

TSMs Part 2: how tenant surveys are evolving in readiness for TSMs and Consumer Regulation

TSMs Part 1: an update on the Tenant Satisfaction Metrics from the RSH

TSMs Part 1: an update on the Tenant Satisfaction Metrics from the RSH

Complying with the Rent Standard

Complying with the Rent Standard

How to input Acuity benchmarking data

How to input Acuity benchmarking data

How to use the Acuity Dashboard

How to use the Acuity Dashboard

Achieving net zero carbon targets

Achieving net zero carbon targets

Customer Service Excellence: the antidote to complaints

Customer Service Excellence: the antidote to complaints

Tenant Engagement: meeting the White Paper requirements

Tenant Engagement: meeting the White Paper requirements

Update from the RSH

Update from the RSH

Building safety: what you need to know & how should you respond

Building safety: what you need to know & how should you respond

Regulatory consumer metrics: what it might look like

Regulatory consumer metrics: what it might look like

Housing software: What you need to think about from strategy to implementation

Housing software: What you need to think about from strategy to implementation

Introduction to Acuity Benchmarking

Introduction to Acuity Benchmarking

Acuity Benchmarking Reports

Acuity Benchmarking Reports

Acuity benchmarking data quality workshop 2: getting it right – financial & regulatory metrics

Acuity benchmarking data quality workshop 2: getting it right – financial & regulatory metrics

Acuity benchmarking data quality workshop: repairs, lettings, collection & arrears and satisfaction

Acuity benchmarking data quality workshop: repairs, lettings, collection & arrears and satisfaction

NHF Governance Code: a road map

NHF Governance Code: a road map

CIH Housing Policy update

CIH Housing Policy update

The Housing Ombudsman's Complaint Handling Code

The Housing Ombudsman's Complaint Handling Code

Community Investment and fundraising opportunities in Social Housing

Community Investment and fundraising opportunities in Social Housing

Effective Governance in Social Housing; what makes a great Board?

Effective Governance in Social Housing; what makes a great Board?

Disruption in Social Housing

Disruption in Social Housing

Update from the Regulator for Social Housing October 2020

Update from the Regulator for Social Housing October 2020

Acuity resident satisfaction masterclass

Acuity resident satisfaction masterclass

What's new in Resident Satisfaction July 2020

What's new in Resident Satisfaction July 2020

Acuity - OAKS on Community Investment & Funding

Acuity - OAKS on Community Investment & Funding

Acuity CIH webinar - the economic & policy environment

Acuity CIH webinar - the economic & policy environment

Acuity Ombudsman Webinar 13/05/2020

Acuity Ombudsman Webinar 13/05/2020

Acuity - Regulator for Social Housing webinar

Acuity - Regulator for Social Housing webinar

SPBM benchmarking reports

SPBM benchmarking reports

SPBM: PI data and helpfile

SPBM: PI data and helpfile

SPBM benchmarking: introduction and data entry

SPBM benchmarking: introduction and data entry