Канал: Freshdesk

Your Guide to Business Messaging | Freshdesk Integration with Textline

Your Guide to Business Messaging | Freshdesk Integration with Textline

How to Build a Customer Success Team?

How to Build a Customer Success Team?

How to build customer success teams | Masters of Moment [New Episode]

How to build customer success teams | Masters of Moment [New Episode]

How to manage customer expectations | Freshdesk Integration with Knowlarity

How to manage customer expectations | Freshdesk Integration with Knowlarity

Level up your CX with Modern Business Messaging | Freshdesk Webinar with Textline

Level up your CX with Modern Business Messaging | Freshdesk Webinar with Textline

Welcome to Freshdesk | Best Customer Service Software

Welcome to Freshdesk | Best Customer Service Software

How to manage your online reviews | Freshdesk + Trustpilot

How to manage your online reviews | Freshdesk + Trustpilot

Level up your CX with Self-Service and AI Search | Freshdesk Webinar with Yext

Level up your CX with Self-Service and AI Search | Freshdesk Webinar with Yext

Freshdesk Telephony Partner Extension with Aircall Demo

Freshdesk Telephony Partner Extension with Aircall Demo

How to respond to a ticket | Freshdesk Tutorial

How to respond to a ticket | Freshdesk Tutorial

Translate tickets with Freshdesk + Unbabel

Translate tickets with Freshdesk + Unbabel

Simplify your Knowledge Base in 90 sec | Freshdesk Tutorial

Simplify your Knowledge Base in 90 sec | Freshdesk Tutorial

How to create custom objects | Freshdesk Tutorial

How to create custom objects | Freshdesk Tutorial

How to demonstrate empathy in customer service | Freshdesk MOM Ep 6

How to demonstrate empathy in customer service | Freshdesk MOM Ep 6

Level up your CX with Multilingual Support | Freshdesk Webinar with Unbabel

Level up your CX with Multilingual Support | Freshdesk Webinar with Unbabel

Do more with your help desk- Try Freshdesk

Do more with your help desk- Try Freshdesk

Set up automation rules in 90 sec | Freshdesk Tutorial

Set up automation rules in 90 sec | Freshdesk Tutorial

How to deliver omnichannel customer service | Freshdesk Integration with Konnect Insights

How to deliver omnichannel customer service | Freshdesk Integration with Konnect Insights

Productivity vs Performance

Productivity vs Performance

How to translate tickets within Freshdesk using Unbabel

How to translate tickets within Freshdesk using Unbabel

How to identify customer issues and trends with the Freshdesk and Trustpilot integration

How to identify customer issues and trends with the Freshdesk and Trustpilot integration

How to prioritize tasks at work | Freshdesk MOM Ep 5

How to prioritize tasks at work | Freshdesk MOM Ep 5

Freshdesk Telephony Partner Extension with Five9 Demo

Freshdesk Telephony Partner Extension with Five9 Demo

How to trigger customer satisfaction surveys using Freshdesk and Delighted

How to trigger customer satisfaction surveys using Freshdesk and Delighted

How to promote self-service with Yext's AI search in Freshdesk

How to promote self-service with Yext's AI search in Freshdesk

How to become a creative problem-solver for your customers | Freshdesk MOM Ep 4

How to become a creative problem-solver for your customers | Freshdesk MOM Ep 4

How to analyze ticket workflow in Freshdesk with GoodData analytics

How to analyze ticket workflow in Freshdesk with GoodData analytics

What support agents can learn from FBI hostage negotiators? | Freshdesk Shorts

What support agents can learn from FBI hostage negotiators? | Freshdesk Shorts

How Premium Parking automated customer service with Freshdesk

How Premium Parking automated customer service with Freshdesk

Level up your CX with Freshdesk and Tech Partners

Level up your CX with Freshdesk and Tech Partners

How Snapcommerce used automation to improve customer service with Freshdesk

How Snapcommerce used automation to improve customer service with Freshdesk

How to be an active listener in customer service | Freshdesk MOM Ep 3

How to be an active listener in customer service | Freshdesk MOM Ep 3

How Zalora improved its customer experience with Freshdesk

How Zalora improved its customer experience with Freshdesk

How to write customer-facing emails | Freshdesk MOM Ep 2

How to write customer-facing emails | Freshdesk MOM Ep 2

Level up your CX with data analytics | Freshdesk Webinar with GoodData

Level up your CX with data analytics | Freshdesk Webinar with GoodData

How to communicate with your customers effectively | Freshdesk MOM Ep 1

How to communicate with your customers effectively | Freshdesk MOM Ep 1

Freshdesk and GoodData Integration

Freshdesk and GoodData Integration

Freshdesk and Injixo Integration

Freshdesk and Injixo Integration

How to use Canned Responses | Freshdesk

How to use Canned Responses | Freshdesk

メールの初期設定

メールの初期設定

フィールドスタッフの作成と設定方法について

フィールドスタッフの作成と設定方法について

Freshdesk Messagingとの連携の流れ

Freshdesk Messagingとの連携の流れ

グループとチケット自動化について

グループとチケット自動化について

営業時間とSLAポリシーについて

営業時間とSLAポリシーについて

Post Call Transcripts | Freshdesk Omnichannel

Post Call Transcripts | Freshdesk Omnichannel

What's new with Freshdesk Analytics?

What's new with Freshdesk Analytics?

How to reduce resolution time | Freshdesk Collaborators

How to reduce resolution time | Freshdesk Collaborators

How to build a cost-effective contact center | Freshdesk Webinar

How to build a cost-effective contact center | Freshdesk Webinar

How to use SMS support for omnichannel customer service | Freshdesk Webinar

How to use SMS support for omnichannel customer service | Freshdesk Webinar

How does Practo deliver seamless customer experience | Freshdesk Webinar

How does Practo deliver seamless customer experience | Freshdesk Webinar

Customer Experience trends in 2021 | Freshdesk Webinar

Customer Experience trends in 2021 | Freshdesk Webinar

How to transform customer experience using self-service | Freshdesk Webinar

How to transform customer experience using self-service | Freshdesk Webinar

The 6 Steps to Effective Self Service | Freshdesk Webinar

The 6 Steps to Effective Self Service | Freshdesk Webinar

Growing with Speed and Quality in 2021 | Freshdesk Webinar

Growing with Speed and Quality in 2021 | Freshdesk Webinar

How to smash silos for seamless customer experience | Freshdesk Webinar

How to smash silos for seamless customer experience | Freshdesk Webinar

How to choose the right AI partner for customer support | Freshdesk Webinar

How to choose the right AI partner for customer support | Freshdesk Webinar

How to scale customer support with AI | Freshdesk Webinar

How to scale customer support with AI | Freshdesk Webinar

How does AI help extend proactive customer support | Freshdesk Webinar

How does AI help extend proactive customer support | Freshdesk Webinar

4 ways in which AI can improve customer experience | Freshdesk Webinar

4 ways in which AI can improve customer experience | Freshdesk Webinar

Why is customer convenience the new marketing currency | Freshdesk Webinar

Why is customer convenience the new marketing currency | Freshdesk Webinar

How to map your digital customer journey | Freshdesk Webinar

How to map your digital customer journey | Freshdesk Webinar

How to engage with customers in a Digital Marketplace | Freshdesk Webinar

How to engage with customers in a Digital Marketplace | Freshdesk Webinar

How to build a customer service chatbot | Freshdesk Webinar

How to build a customer service chatbot | Freshdesk Webinar

How does automation improve customer experience? | Freshdesk Webinar

How does automation improve customer experience? | Freshdesk Webinar

The Future of Customer Experience in Travel, Tourism, and Hospitality | Freshdesk Webinar

The Future of Customer Experience in Travel, Tourism, and Hospitality | Freshdesk Webinar

What Customers Want: BFSI and Fintech Edition | Freshdesk Webinar

What Customers Want: BFSI and Fintech Edition | Freshdesk Webinar

Freshservice and Freshdesk Integration

Freshservice and Freshdesk Integration

The role of AI in Customer Experience | Freshdesk Webinar

The role of AI in Customer Experience | Freshdesk Webinar

How do chatbots improve customer experience | Freshdesk Webinar

How do chatbots improve customer experience | Freshdesk Webinar

How to use automation to deliver superhuman customer service | Freshdesk Webinar

How to use automation to deliver superhuman customer service | Freshdesk Webinar

How to engage with the modern customer | Freshdesk Webinar

How to engage with the modern customer | Freshdesk Webinar

The New CX Mandate | Freshdesk Webinar

The New CX Mandate | Freshdesk Webinar

How to improve customer experience in retail | Freshdesk Webinar

How to improve customer experience in retail | Freshdesk Webinar

Five9 and Freshdesk Integration

Five9 and Freshdesk Integration

Monday and Freshdesk Integration

Monday and Freshdesk Integration

Amazon Connect and Freshdesk Integration

Amazon Connect and Freshdesk Integration

How to schedule reports in Freshdesk

How to schedule reports in Freshdesk

How to move an account to my organization on Freshdesk

How to move an account to my organization on Freshdesk

How to set BCC email on Freshdesk

How to set BCC email on Freshdesk

How to verify support email address on Freshdesk

How to verify support email address on Freshdesk

How to perform data export from Freshdesk

How to perform data export from Freshdesk

How to set up an agent reply template on Freshdesk

How to set up an agent reply template on Freshdesk

How to automatically reopen tickets on Freshdesk when customer responds

How to automatically reopen tickets on Freshdesk when customer responds

How to reorder automation rules on Freshdesk

How to reorder automation rules on Freshdesk

Is Freshdesk PCI Compliant?

Is Freshdesk PCI Compliant?

How to change password for an agent on Freshdesk

How to change password for an agent on Freshdesk

How to schedule ticket export on Freshdesk

How to schedule ticket export on Freshdesk

How to change my organization admin on Freshdesk

How to change my organization admin on Freshdesk

How to change my organization URL on Freshdesk

How to change my organization URL on Freshdesk

How to change the password for a customer via Freshdesk

How to change the password for a customer via Freshdesk

How to export tickets from Freshdesk

How to export tickets from Freshdesk

How to allow a customer to view all tickets raised on Freshdesk

How to allow a customer to view all tickets raised on Freshdesk

프레시데스크 둘러보기 - 헬프데스크의 기초 이해하기

프레시데스크 둘러보기 - 헬프데스크의 기초 이해하기

Importance of a team in WFH | Customer Service Week Conversations

Importance of a team in WFH | Customer Service Week Conversations

Showing empathy while WFH | Customer Service Week Conversations

Showing empathy while WFH | Customer Service Week Conversations

Speaking up for yourself | Customer Service Week Conversations

Speaking up for yourself | Customer Service Week Conversations

Striking a work-life balance with WFH | Customer Service Week Conversations

Striking a work-life balance with WFH | Customer Service Week Conversations

Pagerduty and Freshdesk Integration

Pagerduty and Freshdesk Integration

Importance of Family while WFH | Customer Service Week Conversations

Importance of Family while WFH | Customer Service Week Conversations

Introducing the Freshdesk help widget

Introducing the Freshdesk help widget

Freddy AI for CX : Customer-facing AI capabilities

Freddy AI for CX : Customer-facing AI capabilities

Freddy AI for CX - Agent-facing AI capabilities

Freddy AI for CX - Agent-facing AI capabilities

Effects of COVID-19 on Logistics and E-commerce industry

Effects of COVID-19 on Logistics and E-commerce industry

DATA Security for Remote Teams!

DATA Security for Remote Teams!

How to MANAGE Work From Home teams!

How to MANAGE Work From Home teams!

Knowledge management for REMOTE TEAMS!

Knowledge management for REMOTE TEAMS!

How to MOTIVATE work from home teams!

How to MOTIVATE work from home teams!

How to set up approval process for your knowledge base on Freshdesk

How to set up approval process for your knowledge base on Freshdesk

Best Remote Support Software | The Freshworks Story

Best Remote Support Software | The Freshworks Story

How to build stronger SELF SERVICE!

How to build stronger SELF SERVICE!

Move your business to THE CLOUD, NOW!

Move your business to THE CLOUD, NOW!

Communication during a CRISIS | How to build a plan!

Communication during a CRISIS | How to build a plan!

How to remotely support customers | Freshdesk Adapt Series

How to remotely support customers | Freshdesk Adapt Series

Learn how to WORK FROM HOME!

Learn how to WORK FROM HOME!

Introducing SLAs for every response

Introducing SLAs for every response

How to set up a multilingual knowledge base on Freshdesk

How to set up a multilingual knowledge base on Freshdesk

How to Manage a Knowledge Base | Freshdesk Tutorial for Knowledge Base Management

How to Manage a Knowledge Base | Freshdesk Tutorial for Knowledge Base Management

How to create a knowledge base article | Freshdesk Tutorial

How to create a knowledge base article | Freshdesk Tutorial

How to get the most out of the new automation | Freshdesk Demo

How to get the most out of the new automation | Freshdesk Demo

Build Answer Bots with Freshdesk

Build Answer Bots with Freshdesk

Thank You Detector (powered by Freddy)

Thank You Detector (powered by Freddy)

How to set up automation rules to support ticket creation in Freshdesk

How to set up automation rules to support ticket creation in Freshdesk

Freshdesk Automation Rules that run on time triggers

Freshdesk Automation Rules that run on time triggers

Freshdesk automation rules that run on ticket updates

Freshdesk automation rules that run on ticket updates

What's changed in Freshdesk automation?

What's changed in Freshdesk automation?

Freshworks helps Escalade deliver exceptional CX

Freshworks helps Escalade deliver exceptional CX

How to set up your Sandbox account in Freshdesk

How to set up your Sandbox account in Freshdesk

How to set up Freshdesk | Freshdesk Tutorial

How to set up Freshdesk | Freshdesk Tutorial

How to manage contacts and companies on Freshdesk

How to manage contacts and companies on Freshdesk

Ticket List Page on Freshdesk

Ticket List Page on Freshdesk

How Freshdesk Ticketing System Works | Freshdesk Tutorial

How Freshdesk Ticketing System Works | Freshdesk Tutorial

How to customize ticket forms in Freshdesk

How to customize ticket forms in Freshdesk

Parent-Child Ticketing | Divide and conquer tasks with Freshdesk

Parent-Child Ticketing | Divide and conquer tasks with Freshdesk

Shared Ownership Ticketing | Collaborate across teams with Freshdesk

Shared Ownership Ticketing | Collaborate across teams with Freshdesk

Linked Tickets in Freshdesk Mint

Linked Tickets in Freshdesk Mint

Session replays on Freshdesk

Session replays on Freshdesk

Freshmarketer and Freshdesk Integration

Freshmarketer and Freshdesk Integration

How to set up Scenarios on Freshdesk

How to set up Scenarios on Freshdesk

How to set up Supervisor Automation in Freshdesk

How to set up Supervisor Automation in Freshdesk

How to set up Dispatch'r Automations in Freshdesk

How to set up Dispatch'r Automations in Freshdesk

How to set up a Feedback Widget on Freshdesk

How to set up a Feedback Widget on Freshdesk

How to set up support email with Office365 on Freshdesk

How to set up support email with Office365 on Freshdesk

How to set up support email with Gmail | Freshdesk Tutorial

How to set up support email with Gmail | Freshdesk Tutorial

How the University Of Sydney used gamification to boost agent productivity with Freshdesk

How the University Of Sydney used gamification to boost agent productivity with Freshdesk

Freshchat and Freshdesk Integration

Freshchat and Freshdesk Integration

Enable Twitter Customer Service using Freshdesk Social Signals

Enable Twitter Customer Service using Freshdesk Social Signals

Freshdesk webinar: “WOW-Momente” für Kunden und Support-Mitarbeiter kreieren

Freshdesk webinar: “WOW-Momente” für Kunden und Support-Mitarbeiter kreieren

How Booktopia integrated with ecommerce platforms using Freshdesk

How Booktopia integrated with ecommerce platforms using Freshdesk

The power of GSuite + Freshdesk

The power of GSuite + Freshdesk

Google Analytics for Freshdesk

Google Analytics for Freshdesk

Google Translate for Freshdesk

Google Translate for Freshdesk

Google Contacts for Freshdesk

Google Contacts for Freshdesk

freshdesk Live Stream

freshdesk Live Stream

Google Calendar for Freshdesk

Google Calendar for Freshdesk

How 8Common integrated with 3rd party apps using Freshdesk

How 8Common integrated with 3rd party apps using Freshdesk

Google Hangouts for Freshdesk

Google Hangouts for Freshdesk

How Feefo enabled self-service using Freshdesk

How Feefo enabled self-service using Freshdesk

FCM Travel augmente la performance de ses services grâce aux automations helpdesk | Freshdesk

FCM Travel augmente la performance de ses services grâce aux automations helpdesk | Freshdesk

How COL Financial monitored helpdesk productivity using Freshdesk

How COL Financial monitored helpdesk productivity using Freshdesk

La Banque Postale améliore son expérience client | Freshdesk

La Banque Postale améliore son expérience client | Freshdesk

How John Morris Group improved agent productivity with Freshdesk

How John Morris Group improved agent productivity with Freshdesk

How Ellis Brigham Mountain Sports used live chat to extend customer support with Freshdesk

How Ellis Brigham Mountain Sports used live chat to extend customer support with Freshdesk

How Azimo used Shared Inbox to resolve customer issues efficiently with Freshdesk

How Azimo used Shared Inbox to resolve customer issues efficiently with Freshdesk

How APSIS improved internal collaboration and team efficiency with Freshdesk

How APSIS improved internal collaboration and team efficiency with Freshdesk

How our customers from Australia improved customer support with Freshdesk

How our customers from Australia improved customer support with Freshdesk

Freshdesk: Integrating your Twitter account

Freshdesk: Integrating your Twitter account

Why Colégio Harmonia loves Freshdesk

Why Colégio Harmonia loves Freshdesk

Support global customers with a multilingual helpdesk | Freshdesk

Support global customers with a multilingual helpdesk | Freshdesk

How Booking Live used Freshdesk analytics to improve customer support

How Booking Live used Freshdesk analytics to improve customer support

What are Freshdesk Reports?

What are Freshdesk Reports?

How Bridgestone set up an intuitive help desk with Freshdesk

How Bridgestone set up an intuitive help desk with Freshdesk

How Eurobase used real-time metrics to improve customer service with Freshdesk

How Eurobase used real-time metrics to improve customer service with Freshdesk

Why Nebu switched to Freshdesk Ticketing System

Why Nebu switched to Freshdesk Ticketing System

Becoming a Freshdesk Reseller: Cirruseo

Becoming a Freshdesk Reseller: Cirruseo

How to set up your Knowledge Base using Freshdesk

How to set up your Knowledge Base using Freshdesk

Freshdesk: Setting up SLA Policies

Freshdesk: Setting up SLA Policies

Becoming a Freshdesk Reseller

Becoming a Freshdesk Reseller

How Lesley University boosted support agent productivity with Freshdesk

How Lesley University boosted support agent productivity with Freshdesk

How ParkCloud set up multilingual customer support with Freshdesk

How ParkCloud set up multilingual customer support with Freshdesk

How BizTalk360 switched from traditional email support to Freshdesk Omnichannel

How BizTalk360 switched from traditional email support to Freshdesk Omnichannel

How our customers from UK transformed their customer service with Freshdesk

How our customers from UK transformed their customer service with Freshdesk

Présentation de Freshdesk: logiciel helpdesk pour le service client

Présentation de Freshdesk: logiciel helpdesk pour le service client

SurveyMonkey and Freshdesk Integration

SurveyMonkey and Freshdesk Integration

Working for Freshdesk (@Freshworks)

Working for Freshdesk (@Freshworks)

What is Freshdesk (Dutch)

What is Freshdesk (Dutch)

What is Freshdesk?

What is Freshdesk?

How Honest Brew personalized customer service with Freshdesk

How Honest Brew personalized customer service with Freshdesk

How QuizUp delivered exceptional customer support with Freshdesk

How QuizUp delivered exceptional customer support with Freshdesk

Freshdesk Timeline

Freshdesk Timeline

Freshdesk (now Freshworks) gets a fresh office

Freshdesk (now Freshworks) gets a fresh office