Канал: ERC

My ERC Story - Clara Estrella

My ERC Story - Clara Estrella

My ERC Story - Brian Leonardo

My ERC Story - Brian Leonardo

My ERC storie - Ramón Torres

My ERC storie - Ramón Torres

My ERC Story - Carmen Sosa

My ERC Story - Carmen Sosa

PH SITE TOUR

PH SITE TOUR

PH WELCOME VIDEO

PH WELCOME VIDEO

ERC San Isidro site tour - DR

ERC San Isidro site tour - DR

ERC Naco Site Tour - DR

ERC Naco Site Tour - DR

ENGLISH READINESS COURSE TESTIMONIAL VIDEO

ENGLISH READINESS COURSE TESTIMONIAL VIDEO

HALLOWEEN - ERC TRIVIA SHOW

HALLOWEEN - ERC TRIVIA SHOW

ERC TRIVIA SHOW: EPISODE 3

ERC TRIVIA SHOW: EPISODE 3

ERC TRIVIA SHOW: EPISODE 4

ERC TRIVIA SHOW: EPISODE 4

ERC TRIVIA SHOW: EPISODE 2

ERC TRIVIA SHOW: EPISODE 2

Develop Top Performing Agents Through AI Conversation Simulation

Develop Top Performing Agents Through AI Conversation Simulation

ERC TEAM

ERC TEAM

American Dream

American Dream

ERC TRIVIA SHOW: EPISODE 1🤩

ERC TRIVIA SHOW: EPISODE 1🤩

AMERICAN DREAM - TEASER

AMERICAN DREAM - TEASER

ERCx Chats Anniversary

ERCx Chats Anniversary

ERCx Chats Episode 10: Introducing Solidcore

ERCx Chats Episode 10: Introducing Solidcore

ERCx Chats Episode 10.5: Women Who Work

ERCx Chats Episode 10.5: Women Who Work

ERCx Chats Episode 10.6: Resiliency

ERCx Chats Episode 10.6: Resiliency

ERCx Chats Episode 10.1: Small Town Girl

ERCx Chats Episode 10.1: Small Town Girl

ERCx Chats Episode 10.2: Back on My Feet

ERCx Chats Episode 10.2: Back on My Feet

ERCx Chats Episode 10.3: Solidcore

ERCx Chats Episode 10.3: Solidcore

ERCx Chats Anniversary Video!

ERCx Chats Anniversary Video!

ERCx Chats EPISODE 11.5: The Future of CX

ERCx Chats EPISODE 11.5: The Future of CX

ERCx Chats EPISODE 11.4: Uncertainty in the Workplace

ERCx Chats EPISODE 11.4: Uncertainty in the Workplace

ERCx Chats EPISODE 11.3: Writing Books and Beyond

ERCx Chats EPISODE 11.3: Writing Books and Beyond

ERCx Chats EPISODE 11.2: A Seamless Customer Experience

ERCx Chats EPISODE 11.2: A Seamless Customer Experience

ERCx Chats EPISODE 11.1: Serendipity

ERCx Chats EPISODE 11.1: Serendipity

ERCx Chats Episode 10: Preview

ERCx Chats Episode 10: Preview

ERCx Chats EPISODE 10.1: Small Town Girl

ERCx Chats EPISODE 10.1: Small Town Girl

ERCx Chats Episode 10.2: Back on my feet

ERCx Chats Episode 10.2: Back on my feet

ERCx Chats Episode 10.3: [solidcore]

ERCx Chats Episode 10.3: [solidcore]

ERCx Chats Episode 10.4: Trial & Error

ERCx Chats Episode 10.4: Trial & Error

ERCx Chats Episode 10.5: Women who work

ERCx Chats Episode 10.5: Women who work

ERCx Chats Episode 10.6: Resilency

ERCx Chats Episode 10.6: Resilency

OUR HEROES TESTIMONIAL: Alisha Temoney

OUR HEROES TESTIMONIAL: Alisha Temoney

OUR HEROES TESTIMONIALS: Albert Clark

OUR HEROES TESTIMONIALS: Albert Clark

OUR HEROES TESTIMONIALS: Grisel Sugeidy Batista Espinal

OUR HEROES TESTIMONIALS: Grisel Sugeidy Batista Espinal

OUR HEROES TESTIMONIALS: Robert Butler

OUR HEROES TESTIMONIALS: Robert Butler

ERC Launches New WhatsApp Hiring Campaign

ERC Launches New WhatsApp Hiring Campaign

Domestic Culture

Domestic Culture

ERC - Dominican Republic Culture

ERC - Dominican Republic Culture

ERCx Chats Episode 9.1: How a simple idea led to Sendoso’s success.

ERCx Chats Episode 9.1: How a simple idea led to Sendoso’s success.

ERCx Chats Episode 9.2: Why a sales background can spark early success.

ERCx Chats Episode 9.2: Why a sales background can spark early success.

ERCx Chats Episode 9.3: How celebrating small milestones can lead to bigger victories.

ERCx Chats Episode 9.3: How celebrating small milestones can lead to bigger victories.

ERCx Chats Episode 9.4: How much emphasis should be put on a company name when building a brand?

ERCx Chats Episode 9.5: It’s not just about what’s inside the box, it’s about delivering happiness.

ERCx Chats Episode 9.5: It’s not just about what’s inside the box, it’s about delivering happiness.

ERCx Chats Episode 9.6: Why digital fatigue fueled growth, just by delivering a different message

ERCx Chats Episode 9.6: Why digital fatigue fueled growth, just by delivering a different message

ERC Overview and Digital Strategy with Kirk Moquin.

ERC Overview and Digital Strategy with Kirk Moquin.

This is ERC

This is ERC

Favorite memories at ERC

Favorite memories at ERC

Transition to WFH Amid COVID-19

Transition to WFH Amid COVID-19

How is ERC different?

How is ERC different?

ERCx Chats Episode 5: Building Customer Service Teams at Hyper-Growth Companies

ERCx Chats Episode 5: Building Customer Service Teams at Hyper-Growth Companies

CXPA: Digital Experience and the Importance of Customer Memory

CXPA: Digital Experience and the Importance of Customer Memory

CXPA Webinar: Humanizing Customer Interactions for the Digital Age

CXPA Webinar: Humanizing Customer Interactions for the Digital Age

CXPA Webinar: Customer Experiences from Good to Great

CXPA Webinar: Customer Experiences from Good to Great

Live Case Study: Driving Hyper-Growth with Contact Center AI

Live Case Study: Driving Hyper-Growth with Contact Center AI

CXPA Webinar: The New Consumer and A Broken Digital Experience

CXPA Webinar: The New Consumer and A Broken Digital Experience

Reasons why our employees love ERC

Reasons why our employees love ERC

Business Revolution Week: The Transition to Work From Home (WFH) Amid COVID-19

Business Revolution Week: The Transition to Work From Home (WFH) Amid COVID-19

DR Video Tour - ERC San Isidro

DR Video Tour - ERC San Isidro

ERCx Chats

ERCx Chats

The Future of Customer Experience with AI Digital People

The Future of Customer Experience with AI Digital People

DR Video Tour - ERC Naco

DR Video Tour - ERC Naco

ERCx Chats Episode 6: Revenue Growth Through Customer Empowerment

ERCx Chats Episode 6: Revenue Growth Through Customer Empowerment

ERC Recruitment Process Showcase

ERC Recruitment Process Showcase

ERC Vaccine Drive

ERC Vaccine Drive

ERC During COVID

ERC During COVID

ERCx Chats - Episode 9: Delivering Hapiness

ERCx Chats - Episode 9: Delivering Hapiness

ERC Philippines Expansion

ERC Philippines Expansion

ERCx Chats - Episode 8: People are the #1 Commodity in Customer Experience

ERCx Chats - Episode 8: People are the #1 Commodity in Customer Experience

ERCx Chats - Episode 8: How Can Diverse Perspectives Help Build a Better Brand?

ERCx Chats - Episode 8: Why are leadership stories so important to the frontline workforce

ERCx Chats - Episode 8: Why are leadership stories so important to the frontline workforce

ERCx Chats - Episode 7 : The Importance of Growing Your Team

ERCx Chats - Episode 7 : The Importance of Growing Your Team

ERCx Chats - Episode 7 : The Future of Sports Betting

ERCx Chats - Episode 7 : The Future of Sports Betting

ERCx Chats - Episode 7 : Sharing Ownership To Drive Results

ERCx Chats - Episode 7 : Sharing Ownership To Drive Results

ERCx Chats - Episode 7 : Betting On Sports and Building A Business During COVID-19

ERCx Chats - Episode 7 : Betting On Sports and Building A Business During COVID-19

ERCx Chats - Episode 7: Why Recognizing Customer Behavior Is So Important

ERCx Chats - Episode 7: Why Recognizing Customer Behavior Is So Important

ERCx Chats - Episode 6: Measurement at Bank Novo

ERCx Chats - Episode 6: Measurement at Bank Novo

ERCx Chats - Episode 6: Pros of Having Strong Customer Empowerment

ERCx Chats - Episode 6: Pros of Having Strong Customer Empowerment

ERCx Chats - Episode 6: Customer Empowerment Today

ERCx Chats - Episode 6: Customer Empowerment Today

ERCx Chats - Episode 6: Future of Multichannel Contact Options

ERCx Chats - Episode 6: Future of Multichannel Contact Options

ERCx Chats - Episode 6: Other Early Age Startups

ERCx Chats - Episode 6: Other Early Age Startups

ERCx Chats - Episode 6: Journey to Bank Novo

ERCx Chats - Episode 6: Journey to Bank Novo

ERCx Chats - Episode 5: Assembling CX Teams at Uber

ERCx Chats - Episode 5: Assembling CX Teams at Uber

ERCx Chats - Episode 5: Managing Rapid Customer Growth

ERCx Chats - Episode 5: Managing Rapid Customer Growth

ERCx Chats - Episode 5: Balancing CX Expectations and Business Needs

ERCx Chats - Episode 5: Balancing CX Expectations and Business Needs

ERCx Chats - Episode 5: Innovation in CX Tech

ERCx Chats - Episode 5: Innovation in CX Tech

ERCx Chats - Episode 5: Tips for CX Leaders

ERCx Chats - Episode 5: Tips for CX Leaders

ERCx Chats - Episode 5: Stronger CX Engagement at Whoop

ERCx Chats - Episode 5: Stronger CX Engagement at Whoop

ERCx Chats - Episode 4: Finding the Right CX Technology

ERCx Chats - Episode 4: Finding the Right CX Technology

ERCx Chats - Episode 4: Success with CX Technology Investments

ERCx Chats - Episode 4: Success with CX Technology Investments

ERCx Chats - Episode 4: Customer Benefit From CX Technology

ERCx Chats - Episode 4: Customer Benefit From CX Technology

ERCx Chats - Episode 4: Get CX Investment Buy In With the C Suite

ERCx Chats - Episode 4: Get CX Investment Buy In With the C Suite

ERCx Chats - Episode 4: Outsourcing Strategies and Challenges

ERCx Chats - Episode 4: Outsourcing Strategies and Challenges

ERCx Chats - Episode 4: What the Future of CX Looks Like

ERCx Chats - Episode 4: What the Future of CX Looks Like

ERCx Chats - Episode 4: Identifying the Right Outsourcing Geographies

ERCx Chats - Episode 4: Identifying the Right Outsourcing Geographies

ERCx Chats - Episode 4: Outside the Box Thinking in Customer Care Hiring

ERCx Chats - Episode 4: Outside the Box Thinking in Customer Care Hiring

ERCx Chats - Episode 3: Why are core values so important to Home Depot's corporate culture?

ERCx Chats - Episode 3: Why are core values so important to Home Depot's corporate culture?

ERCx Chats - Episode 3: How have Home Depot's core values affected CX teams?

ERCx Chats - Episode 3: How have Home Depot's core values affected CX teams?

ERCx Chats - Episode 3: What are some ways Home Depot has built a successful CX culture?

ERCx Chats - Episode 3: What are some ways Home Depot has built a successful CX culture?

ERCx Chats - Episode 3: What are some tips and best practices that you have for other CX teams?

ERCx Chats - Episode 3: What are some tips and best practices that you have for other CX teams?

ERCx Chats - Episode 3: What advice do you have for new entrants getting into the CX space?

ERCx Chats - Episode 3: What advice do you have for new entrants getting into the CX space?

ERCx Chats - Episode 3: How can CX leaders consistenly gain C-suite buy-in for their initiatives?

ERCx Chats - Episode 3: How can CX leaders consistenly gain C-suite buy-in for their initiatives?

ERCx Chats - Episode 3: How can brands stay on trend while still maintaining their brand idetity?

ERCx Chats - Episode 3: What does the future of CX look like?

ERCx Chats - Episode 3: What does the future of CX look like?

We are ERC

We are ERC

ERCx Chats - Episode 2: What actionable insights did the Domino's app provide?

ERCx Chats - Episode 2: What actionable insights did the Domino's app provide?

ERCx Chats - Episode 2: Any metrics available that show success of text-based ordering at Jet's?

ERCx Chats - Episode 2: Any metrics available that show success of text-based ordering at Jet's?

ERCx Chats - Episode 2: What drove your interest and passion for technology?

ERCx Chats - Episode 2: What drove your interest and passion for technology?

ERCx Chats - Episode 2: Any challenges to implementing AI, and will it replace human workers?

ERCx Chats - Episode 2: Any challenges to implementing AI, and will it replace human workers?

ERCx Chats - Episode 2: What led to the development of Domino's tracker app?

ERCx Chats - Episode 2: What led to the development of Domino's tracker app?

ERCx Chats - Episode 1: How do you have success with training remote workers?

ERCx Chats - Episode 1: How do you have success with training remote workers?

ERCx Chats - Episode 1: How does worker productivity work within remote teams?

ERCx Chats - Episode 1: How does worker productivity work within remote teams?

ERC X Chats - Episode 1: How can you keep remote workers engaged?

ERC X Chats - Episode 1: How can you keep remote workers engaged?

ERCx Chats - Episode 1: What is the importance of Mental Health Awareness with remote workers?

ERCx Chats - Episode 1: What is the importance of Mental Health Awareness with remote workers?

ERCx Chats - Episode 1: How should CX leaders view security concerns with remote work?

ERCx Chats - Episode 1: How should CX leaders view security concerns with remote work?

ERCx Chats - Episode 1: What impact does remote work have on PE activity?

ERCx Chats - Episode 1: What impact does remote work have on PE activity?

ERCx Chats - Episode 1: What does the future hold for remote work?

ERCx Chats - Episode 1: What does the future hold for remote work?

ERC Work At Home! 🏡

ERC Work At Home! 🏡

ERCx Chats Introduction

ERCx Chats Introduction

Video Tour ERC Santo Domingo, DR

Video Tour ERC Santo Domingo, DR

Video Tour of ERC San Isidro, DR

Video Tour of ERC San Isidro, DR

Interview with Kirk Moquin, Co-Founder & Executive Chairman of ERC

Interview with Kirk Moquin, Co-Founder & Executive Chairman of ERC

5 Tips to Work From Home | ERC

5 Tips to Work From Home | ERC

ERC Tour - Naco and San Isidro

ERC Tour - Naco and San Isidro

Employee advice for someone considering a career in ERC

Employee advice for someone considering a career in ERC

No Degree? Start a career at ERC!

No Degree? Start a career at ERC!

No Degree? Start a career at ERC!

No Degree? Start a career at ERC!

ERC - Opportunity Awaits

ERC - Opportunity Awaits

The ERC Mission

The ERC Mission

ERC Toy Drive 2018 - Dominican Republic

ERC Toy Drive 2018 - Dominican Republic

ERC City Back to School Visit

ERC City Back to School Visit