Канал: The Retention People TRP

Challenge of Retention Webinar Teaser

Challenge of Retention Webinar Teaser

Member Experience Awards Ceremony 2021

Member Experience Awards Ceremony 2021

Castle Point Leisure Case Study Video 2021

Castle Point Leisure Case Study Video 2021

Actif Carmarthenshire Case Study Video 2021

Actif Carmarthenshire Case Study Video 2021

Ben Edwards Clubcount Interview

Ben Edwards Clubcount Interview

TRP Products Overview

TRP Products Overview

Member Experience Awards Ceremony 2020

Member Experience Awards Ceremony 2020

CEA Customer Experience Awards 2018 Winners Announcement Video

CEA Customer Experience Awards 2018 Winners Announcement Video

CEA Member Engagement in the Global Health and Fitness Industry Survey 2018 Findings Release Webinar

CEA Member Engagement in the Global Health and Fitness Industry Survey 2018 Findings Release Webinar

How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty?

How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty?

Interact - Effective, Targeted Interactions

Interact - Effective, Targeted Interactions

Digital - Automated Email and SMS

Digital - Automated Email and SMS

Insight - Actionable Member Feedback

Insight - Actionable Member Feedback

How to Setup Facebook Ads For Your Health Club/Gym

How to Setup Facebook Ads For Your Health Club/Gym

What Delights and Frustrates Your Members and What Does This Mean For Customer Loyalty

What Delights and Frustrates Your Members and What Does This Mean For Customer Loyalty

Using Member Feedback to Improve the Club Experience For Everyone

Using Member Feedback to Improve the Club Experience For Everyone

More Than Just a Gym - Creating a Member Experience Culture

More Than Just a Gym - Creating a Member Experience Culture

How to Re Engage Your Members After the Long Summer Break - Webinar August 2016

How to Re Engage Your Members After the Long Summer Break - Webinar August 2016

Member Feedback: It's Not All Complaints! - Webinar July 2016

Member Feedback: It's Not All Complaints! - Webinar July 2016

What Does Use of Fitness Tracking Apps Tell You About Your Members? - Webinar June 2016

What Does Use of Fitness Tracking Apps Tell You About Your Members? - Webinar June 2016

Learn From the Best: How Edinburgh Leisure Doubled Their Members' Length of Stay

Learn From the Best: How Edinburgh Leisure Doubled Their Members' Length of Stay

How to Manage a Successful Group Exercise Programme - Webinar April 2016

How to Manage a Successful Group Exercise Programme - Webinar April 2016

Make Your Member Interactions Count - Webinar March 2016

Make Your Member Interactions Count - Webinar March 2016

Learn From the Best: Putting NPS® Into Practice - Webinar February 2016

Learn From the Best: Putting NPS® Into Practice - Webinar February 2016

How to Make the Best Possible Start With Your New Members - Webinar January 2016

How to Make the Best Possible Start With Your New Members - Webinar January 2016

Payroll Changes - CLUBCOUNT™ Powered by Les Mills - January 2016

Payroll Changes - CLUBCOUNT™ Powered by Les Mills - January 2016

Lessons From 2015: How to Make a Bigger Impact in 2016 - Webinar December 2015

Lessons From 2015: How to Make a Bigger Impact in 2016 - Webinar December 2015

TRP Management Forum Overview - Webinar November 2015

TRP Management Forum Overview - Webinar November 2015

Don't Let Your Team Get Spooked by Talking to Members - Webinar October 2015

Don't Let Your Team Get Spooked by Talking to Members - Webinar October 2015

Is Retention a Gym Thing? - Webinar September 2015

Is Retention a Gym Thing? - Webinar September 2015

CLUBCOUNT™ Powered by Les Mills Program Format Improvements

CLUBCOUNT™ Powered by Les Mills Program Format Improvements

Can You Afford Not to Listen to Your Members? - Webinar August 2015

Can You Afford Not to Listen to Your Members? - Webinar August 2015

TRP 10,000™ Fitness Tracking

TRP 10,000™ Fitness Tracking

New CLUBCOUNT™ Powered by Les Mills Training

New CLUBCOUNT™ Powered by Les Mills Training

Personal Training - Find out what it means for our members for our business The

Personal Training - Find out what it means for our members for our business The

Digital – Professional emails made easier using our template options

Digital – Professional emails made easier using our template options

Merry Christmas from TRP UK

Merry Christmas from TRP UK

Merry Christmas from TRP Australasia

Merry Christmas from TRP Australasia

Increasing member retention. The science. And the art.

Increasing member retention. The science. And the art.

Powerful member e-communications. Sending the right message at the right time

Powerful member e-communications. Sending the right message at the right time

Dynamic Illustration - Net Promoter Score® (NPS®)

Dynamic Illustration - Net Promoter Score® (NPS®)

Who are your best Salespeople?

Who are your best Salespeople?

Your 'new' new year strategy sell to the right member for retention success

Your 'new' new year strategy sell to the right member for retention success

What's love got to do with it?

What's love got to do with it?

New Year, New Member Onboarding

New Year, New Member Onboarding

Merry Christmas and a Happy New Year from TRP Australasia

Merry Christmas and a Happy New Year from TRP Australasia

Merry Christmas and a Happy New Year from TRP North America

Merry Christmas and a Happy New Year from TRP North America

Merry Christmas and a Happy New Year from UK

Merry Christmas and a Happy New Year from UK

North America: In partnership with Shape.net - Improve your facility's Member Retention and Loyalty

North America: In partnership with Shape.net - Improve your facility's Member Retention and Loyalty

North America: Can a member's Net Promoter Score® predict cancellation?

North America: Can a member's Net Promoter Score® predict cancellation?

North America: The New Member Journey. On the right path for a lifetime of fitness.

North America: The New Member Journey. On the right path for a lifetime of fitness.

North America: IHRSA & TRP Member Loyalty - How Loyal are Your Members...Really?

North America: IHRSA & TRP Member Loyalty - How Loyal are Your Members...Really?

The Retention People

The Retention People

UK - Does the effect of individual Net Promoter ScoresNPS(®) predict risk of cancellation

UK - Does the effect of individual Net Promoter ScoresNPS(®) predict risk of cancellation

UK - The Ultimate Question

UK - The Ultimate Question

UK - Are you selling to the right people?

UK - Are you selling to the right people?