The itSMF UK Challenge Cup 2024 - enter your team by the end of August! itSMF UK 318 подписчиков Скачать
Advanced financial forecasting for budget and cloud costs - Michela Bragagnolo & Tal Strauss, ECB Скачать
Remodelling healthcare’s service management framework to tackle modern cybersecurity challenges Скачать
Sector Spotlight: Digital services in Central Government – agile, re-usable, manageable - Part 3 Скачать
Sector Spotlight: Digital services in Central Government – agile, re-usable, manageable - Part 2 Скачать
Sector Spotlight: Digital services in Central Government – agile, re-usable, manageable - Part 1 Скачать
SM Forum - Jan 2023 - What and where to automate: steps in SA, AI and ML, Dean Clayton, Micro Focus Скачать
SM Forum – AI: how are we doing so far? AI in the enterprise, practical experience at BT Clare Stout Скачать
SM Forum – AI: how are we doing so far? Where AI works best for Service Ops Dom Colsen/Kishor Patel, Скачать
SM Forum – AI how are we doing so far? AIOps & changing face of incident management – Duncan Watkins Скачать
SM Forum – AI: how are we doing so far? June 2022 - AI: adoption, issues and successes – Barclay Rae Скачать
SM Forum – Experience Management: use it to improve service to your employees, M. Bewick & N. Hughes Скачать
SM Forum – Hyperautomation to enhance the customer experience - Damien Davis and Dale Cheeseman Скачать
SM Forum – Taking ITIL 4 to the next level - Lessons from two Decades of Tool Implementations Скачать
SM Forum – Taking ITIL 4 to the next level - Reaching Everest Base Camp with ITIL 4 - Luis Ribero Скачать
SM Forum – ITOM, ITSM and AIOps – How did we get here and where are we going? - Daniel Breston Скачать
SM Forum - Co-creating Value and improving Customer Experience: new Governance Challenges for ESM Скачать