Канал: Fast Leader Show

The Creative Leader's Mindset

The Creative Leader's Mindset

Embracing Change One Step at a Time

Embracing Change One Step at a Time

Blueprints for Success in Work and Life

Blueprints for Success in Work and Life

Embracing Emotional Intelligence

Embracing Emotional Intelligence

New Methods for Strategic Planning | Know this first

New Methods for Strategic Planning | Know this first

Unleashing Strategic Success and Revolutionize Your Strategic Planning

Unleashing Strategic Success and Revolutionize Your Strategic Planning

Leading Through Contradictions

Leading Through Contradictions

Creating Cultures of Consent at Work

Creating Cultures of Consent at Work

3 Seismic Challenges Facing Contact Centers

3 Seismic Challenges Facing Contact Centers

Focused Ambition For Exceptional Results

Focused Ambition For Exceptional Results

Flexibility and Empathy: Key Lessons for Business Leaders in the Post-COVID World

Flexibility and Empathy: Key Lessons for Business Leaders in the Post-COVID World

Data-Driven Decision Making and the Biases That Affect Our Choices

Data-Driven Decision Making and the Biases That Affect Our Choices

Agile Leadership: Adapting to Changing Needs and Complex Challenges

Agile Leadership: Adapting to Changing Needs and Complex Challenges

DEI Strategies 101: The Power of Brief and Concise Data-Backed Insights

DEI Strategies 101: The Power of Brief and Concise Data-Backed Insights

Resilient Leadership: Thriving in the Face of Adversity

Resilient Leadership: Thriving in the Face of Adversity

Becoming a Better Leader in an Ultra-Competitive World

Becoming a Better Leader in an Ultra-Competitive World

Must Have Customer Experience Conversations

Must Have Customer Experience Conversations

The Emotions that Attract and Retain Top Talent

The Emotions that Attract and Retain Top Talent

How to Deliver Great Customer Experiences with Less Effort

How to Deliver Great Customer Experiences with Less Effort

Ignite a Shift to Achieve Greater Results

Ignite a Shift to Achieve Greater Results

7 Pathways to Success and Fulfillment

7 Pathways to Success and Fulfillment

Using Purpose to Transform Your Business

Using Purpose to Transform Your Business

How to Use Purpose to Engage Employees

How to Use Purpose to Engage Employees

Kelly McDonald - How to Talk About Race at Work

Kelly McDonald - How to Talk About Race at Work

Leadership Lessons from 2021

Leadership Lessons from 2021

Darja Gutnick - Bite Size Learning for First Time Leaders

Darja Gutnick - Bite Size Learning for First Time Leaders

Compassionate Leadership: How To Lead With Compassion

Compassionate Leadership: How To Lead With Compassion

Mark Briggs - Work-Life Balance Lies and Secrets for Today

Mark Briggs - Work-Life Balance Lies and Secrets for Today

Richard Medcalf - 4 Shifts You Need to Make In Order to Break Through the Ceiling of Complexity

Richard Medcalf - 4 Shifts You Need to Make In Order to Break Through the Ceiling of Complexity

David Wood - How to Address the Mice in the Room and Deal with the Subtle Things in Life

David Wood - How to Address the Mice in the Room and Deal with the Subtle Things in Life

Dan Gingiss - How to Create Remarkable Customer Experience Your Customers Can’t Wait to Share

Dan Gingiss - How to Create Remarkable Customer Experience Your Customers Can’t Wait to Share

Company Alignment: How to Bring Your Company's Strategy, Culture, and Operations Together

Company Alignment: How to Bring Your Company's Strategy, Culture, and Operations Together

How To Develop Intrinsic Motivation In The Human System: A Responsibility-Based Framework

How To Develop Intrinsic Motivation In The Human System: A Responsibility-Based Framework

Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?

Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?

Five Exemplary Leadership Practices: How To Be an Exemplary Leader

Five Exemplary Leadership Practices: How To Be an Exemplary Leader

Transformative Influence: How to Build Trust and Lead Others in Today's Climates of Change

Transformative Influence: How to Build Trust and Lead Others in Today's Climates of Change

The CEO Test: 7 Things To Determine How Well You Are Leading Your Company

The CEO Test: 7 Things To Determine How Well You Are Leading Your Company

Develop an Entrepreneurial Mindset: How to Think Like a Real Entrepreneur

Develop an Entrepreneurial Mindset: How to Think Like a Real Entrepreneur

Transformational Leadership: Changing the World by Changing Who I Am

Transformational Leadership: Changing the World by Changing Who I Am

People Leadership: How the Employee Experience Benefits the Customer Experience

People Leadership: How the Employee Experience Benefits the Customer Experience

9 Important Tips for a More Successful Customer Experience Career | Cheryl China

9 Important Tips for a More Successful Customer Experience Career | Cheryl China

How to Positively Influence Others and Inspire Them to Be Successful | Glenn Parker

How to Positively Influence Others and Inspire Them to Be Successful | Glenn Parker

What is Collaboration and Collaborative Leadership? | Edward Marshall

What is Collaboration and Collaborative Leadership? | Edward Marshall

How Leadership Affects the Customer Experience | Dr. David Arrington

How Leadership Affects the Customer Experience | Dr. David Arrington

How Playing at Work Can Help Improve the Customer Experience

How Playing at Work Can Help Improve the Customer Experience

Character Development in CX | Dr. Jim Loehr | Customer Experience Podcast

Character Development in CX | Dr. Jim Loehr | Customer Experience Podcast

Customer-Centric Innovation | Dennis Geelen | Customer Experience Podcast

Customer-Centric Innovation | Dennis Geelen | Customer Experience Podcast

Filling the Creativity Gap in CX | Nir Bashan | Customer Experience Podcast

Filling the Creativity Gap in CX | Nir Bashan | Customer Experience Podcast

Coaching for Leaders and Managers | Bill Eckstrom | Customer Experience Podcast

Coaching for Leaders and Managers | Bill Eckstrom | Customer Experience Podcast

Strategic Plan That Drives Results | Sean T. Ryan | Customer Experience Podcast

Strategic Plan That Drives Results | Sean T. Ryan | Customer Experience Podcast

Songwriting and Innovation for Business | Cliff Goldmacher | Customer Experience Podcast

Songwriting and Innovation for Business | Cliff Goldmacher | Customer Experience Podcast

306: Greg Ablett – How Organizational Health Can Benefit Your Company

306: Greg Ablett – How Organizational Health Can Benefit Your Company

305: Tom Connally – Coaching Leaders to Improve Their Performance

305: Tom Connally – Coaching Leaders to Improve Their Performance

304: Robert E. Quinn – Inspiring Positive Change

304: Robert E. Quinn – Inspiring Positive Change

303: Dave McKeown – Moving from Execution to Excellence

303: Dave McKeown – Moving from Execution to Excellence

302: Nathanael Zurbruegg – Overcoming Life's Greatest Challenges

302: Nathanael Zurbruegg – Overcoming Life's Greatest Challenges

301: Patrick S. Frazer – Helping Small and Medium-Sized Businesses Win

301: Patrick S. Frazer – Helping Small and Medium-Sized Businesses Win

300: Ty Montague – Reinventing Capitalism

300: Ty Montague – Reinventing Capitalism

299: Ryan Coon – Delivering Top-Tier Customer Experience for Renters

299: Ryan Coon – Delivering Top-Tier Customer Experience for Renters

298: Dan Bruder – Unlocking Potential through Culture, Strategy, and Execution

298: Dan Bruder – Unlocking Potential through Culture, Strategy, and Execution

297: David Wachs – Enhancing the Customer Experience with Handwritten Notes

297: David Wachs – Enhancing the Customer Experience with Handwritten Notes

Jan-Benedict Steenkamp | Leadership Lessons from History | Time to Lead

Jan-Benedict Steenkamp | Leadership Lessons from History | Time to Lead

Nate Regier | Unleashing the Potential in Each Person | Seeing People Through

Nate Regier | Unleashing the Potential in Each Person | Seeing People Through

Neil Sahota | Artificial Intelligence for Good | Own the A.I. Revolution

Neil Sahota | Artificial Intelligence for Good | Own the A.I. Revolution

Julie Winkle Giulioni | Helping Leaders and Employees Grow in their Careers

Julie Winkle Giulioni | Helping Leaders and Employees Grow in their Careers

Jeff DeGraff | Becoming More Creative in Your Ability to Innovate | The Creative Mindset

Jeff DeGraff | Becoming More Creative in Your Ability to Innovate | The Creative Mindset

Aaron McHugh | Transforming Disengaged Leaders into Hopeful Leaders | Fire Your Boss

Aaron McHugh | Transforming Disengaged Leaders into Hopeful Leaders | Fire Your Boss

Gregg Ward | Leadership is about Respect | The Respectful Leader

Gregg Ward | Leadership is about Respect | The Respectful Leader

Alan Willett | Leading with Speed

Alan Willett | Leading with Speed

Louis Carter | Leading Great Companies and Sparking Peak Performance | In Great Company

Louis Carter | Leading Great Companies and Sparking Peak Performance | In Great Company

287: Lolly Daskal – Leading From Within

287: Lolly Daskal – Leading From Within

286: Luis Pedroza – How to Develop a Winning Brand

285: Amy Posey – Why Weirdness Works in Leadership

285: Amy Posey – Why Weirdness Works in Leadership

284: David Dye – Taking Action in Creating a Courageous Culture

284: David Dye – Taking Action in Creating a Courageous Culture

David Finkel | Learning to Manage More Intelligently | The Freedom Formula

David Finkel | Learning to Manage More Intelligently | The Freedom Formula

Peter Economy | Being a Good Boss

Peter Economy | Being a Good Boss

Tim Clark | The Importance of Psychological Safety in the Workplace

Tim Clark | The Importance of Psychological Safety in the Workplace

Vince Molinaro | Helping Leaders Be the Best They Can Be

Vince Molinaro | Helping Leaders Be the Best They Can Be

279 Kevin Vallely | Facing the Unknown | Wild Success

279 Kevin Vallely | Facing the Unknown | Wild Success

Karin Hurt | Promoting a Courageous Culture in the Workplace

Karin Hurt | Promoting a Courageous Culture in the Workplace

Patrick Schwerdtfeger | Emerging Anarchy in a Decentralized World

Patrick Schwerdtfeger | Emerging Anarchy in a Decentralized World

Doug Conant | Become the Leader You Want to Be | The Blueprint

Doug Conant | Become the Leader You Want to Be | The Blueprint

Annette Franz | Customer-Centric Leadership and Culture | Customer Understanding

Annette Franz | Customer-Centric Leadership and Culture | Customer Understanding

Tamara Ghandour | People-First Innovation | Innovation is Everybody's Business

Tamara Ghandour | People-First Innovation | Innovation is Everybody's Business

Steve Brown | The Future Is Now | The Innovation Ultimatum

Steve Brown | The Future Is Now | The Innovation Ultimatum

Chuck Swoboda | Never Stop Innovating | The Innovator's Spirit

Chuck Swoboda | Never Stop Innovating | The Innovator's Spirit

Paul Pagnato | Transparency Brings Trust into the Customer Experience | Transparency Wave

Paul Pagnato | Transparency Brings Trust into the Customer Experience | Transparency Wave

Mark W. Johnson | Bringing the Future Alive | Lead From The Future

Mark W. Johnson | Bringing the Future Alive | Lead From The Future

John Eades | Elevating Others to Success | Building the Best

John Eades | Elevating Others to Success | Building the Best

JT McCormick | I Got There

JT McCormick | I Got There

Chester Elton | Leading with Gratitude | Extraordinary Business Results

Chester Elton | Leading with Gratitude | Extraordinary Business Results

Dan Hill | Famous Faces Decoded

Dan Hill | Famous Faces Decoded

265 Ryan Gottfredson | Success Mindsets

265 Ryan Gottfredson | Success Mindsets

Pam McLean | Self as Coach, Self as Leader

Pam McLean | Self as Coach, Self as Leader

Alex Castro | Measure, Execute, Win | Avoiding Initiative Debacles

Alex Castro | Measure, Execute, Win | Avoiding Initiative Debacles

Emilia DiMenco episode

Emilia DiMenco episode

Be Different | Key to Business and Career Success

Be Different | Key to Business and Career Success

Rishad Tobaccowala | Restoring the Soul of Business: Staying Human in the Age of Data

Rishad Tobaccowala | Restoring the Soul of Business: Staying Human in the Age of Data

Susan Fowler | How to Master Master Your Motivation | Science of Motivation Revealed

Susan Fowler | How to Master Master Your Motivation | Science of Motivation Revealed

David McCourt | Total Rethink | Disrupt the Status Quo

David McCourt | Total Rethink | Disrupt the Status Quo

Colin D Ellis | Culture Fix | Create a Great Place to Work

Colin D Ellis | Culture Fix | Create a Great Place to Work

Gleb Tsipursky | Never go with your gut | How to make better decisions

Gleb Tsipursky | Never go with your gut | How to make better decisions

John DiJulius | The Relationship Economy: Building Stronger Customer Relationships

John DiJulius | The Relationship Economy: Building Stronger Customer Relationships

Darren Gold | Master Your Code

Darren Gold | Master Your Code

Mary Lippitt | Situational Mindsets | Target what matters when it matters |

Mary Lippitt | Situational Mindsets | Target what matters when it matters |

Jack Modzelewski | Talk is Chief

Jack Modzelewski | Talk is Chief

Jono Bacon | People Powered: How communities supercharge your business

Jono Bacon | People Powered: How communities supercharge your business

Liz Bywater | Slow down to speed up

Liz Bywater | Slow down to speed up

Scott Warrick: Solve Employee Problems Before They Start

Scott Warrick: Solve Employee Problems Before They Start

076: Chris Edmonds: I’ve got to be walking the talk

076: Chris Edmonds: I’ve got to be walking the talk

069: Kirk Weisler: I never wanted to be the poop guy

069: Kirk Weisler: I never wanted to be the poop guy

074: Hyrum Smith: I was a mess and grateful Covey talked first

074: Hyrum Smith: I was a mess and grateful Covey talked first

071: Vicki Herrell: Dealing with all of this changed me beyond measure

071: Vicki Herrell: Dealing with all of this changed me beyond measure

073: Bill Treasurer: I was embarrassed and tried to joke it off

073: Bill Treasurer: I was embarrassed and tried to joke it off

075: Nate Brown: I didn’t have to buy into that narrative

075: Nate Brown: I didn’t have to buy into that narrative

072: Susan Fowler: This is a chance for me to live my values

072: Susan Fowler: This is a chance for me to live my values

070: Jermaine Edwards: Taking that particular step was a tough one

070: Jermaine Edwards: Taking that particular step was a tough one

068: Chantal Bechervaise: It was not something I expected

068: Chantal Bechervaise: It was not something I expected

058: Lynn Hawkins: It not only impacted me, it hurt

058: Lynn Hawkins: It not only impacted me, it hurt

061: Lynn Hunsaker: I will inconvenience myself to do that

061: Lynn Hunsaker: I will inconvenience myself to do that

054: Chip Bell: It landed and a miracle happened

054: Chip Bell: It landed and a miracle happened

056: Chip Huth: The common denominator in this stuff was me

056: Chip Huth: The common denominator in this stuff was me

059: Trip Durham: You’re not going to have two birds in a bush

059: Trip Durham: You’re not going to have two birds in a bush

066: Eryc Eyl: I got laid off and I went broke

066: Eryc Eyl: I got laid off and I went broke

055: Justin Robbins: I got there and I immediately felt lost

055: Justin Robbins: I got there and I immediately felt lost

057: Jeremy Watkin: I made sure they knew they were wrong

057: Jeremy Watkin: I made sure they knew they were wrong

062: Roger Dooley: It was rather a shocking thing for us

062: Roger Dooley: It was rather a shocking thing for us

053: Eric Mondschein: I hung up the phone and I was livid

053: Eric Mondschein: I hung up the phone and I was livid

063: Adam Toporek: I was not passionate about it

063: Adam Toporek: I was not passionate about it

067: Brad Cleveland: It was the deepest anguish I’d ever experienced

067: Brad Cleveland: It was the deepest anguish I’d ever experienced

060: John Tarnoff: We didn’t see this coming

060: John Tarnoff: We didn’t see this coming

064: Karin Hurt: What do you mean I’m a fraud

064: Karin Hurt: What do you mean I’m a fraud

052: Jon Wolske: I could have come up with other solutions

052: Jon Wolske: I could have come up with other solutions

065: Blake Morgan: I wasn’t a trust fund baby

065: Blake Morgan: I wasn’t a trust fund baby

045: Art Sobczak: I was not a good employee

045: Art Sobczak: I was not a good employee

041: Judith Glaser: Something was wrong about our interactions

041: Judith Glaser: Something was wrong about our interactions

042: Leadership Return on Investment: For Organizations, Teams and You

042: Leadership Return on Investment: For Organizations, Teams and You

048: Tabitha Dunn: I feel like I was punched in the gut

048: Tabitha Dunn: I feel like I was punched in the gut

051: Paul Cole: Are you firing us as a customer

051: Paul Cole: Are you firing us as a customer

050: Jeofrey Bean: I couldn’t get them to agree

050: Jeofrey Bean: I couldn’t get them to agree

047: Warren Kennaugh: It took far much more time and effort

047: Warren Kennaugh: It took far much more time and effort

039: Annette Franz: Running into the same wall constantly

039: Annette Franz: Running into the same wall constantly

044: Sarah Simon: The blood drained out of my face

044: Sarah Simon: The blood drained out of my face

040: Jack Mackey: Sometimes fear brings out the best in you

040: Jack Mackey: Sometimes fear brings out the best in you

043: Alison Circle: I have to get over myself

043: Alison Circle: I have to get over myself

049: Leslie O’Flahavan: I have the joy of looking over my shoulder

049: Leslie O’Flahavan: I have the joy of looking over my shoulder

046: Yvonne Nomizu: I kept pushing and getting frustrated

046: Yvonne Nomizu: I kept pushing and getting frustrated

038: Jana Sedivy: That was really demoralizing

038: Jana Sedivy: That was really demoralizing

034: Louis Efron: I told my team to leave

034: Louis Efron: I told my team to leave

036: Mike Moyer: My wife did not sign up for that

036: Mike Moyer: My wife did not sign up for that

032: Shep Hyken: What did I sign up for

032: Shep Hyken: What did I sign up for

033: Kate Nasser: After being hit by a meatball

033: Kate Nasser: After being hit by a meatball

035: Sydney Savion: I need to break myself

035: Sydney Savion: I need to break myself

037: Desirree Madison-Biggs: The fight wasn’t worth it anymore

037: Desirree Madison-Biggs: The fight wasn’t worth it anymore

031: Jeff Furst: I had little confidence in myself

031: Jeff Furst: I had little confidence in myself

023: Joan Pepper: Please bring my daughter home

023: Joan Pepper: Please bring my daughter home

021: Peter Haid: Career can pull you too far

021: Peter Haid: Career can pull you too far

028: Lance Miller: I’m emotionally and spiritually dead

028: Lance Miller: I’m emotionally and spiritually dead

025: Cliff Hurst: I needed to grasp the essence

025: Cliff Hurst: I needed to grasp the essence

027: Parrish Arturi: It was a humbling experience

027: Parrish Arturi: It was a humbling experience

029: Carol Sharicz: What can you lose if you take that risk?

029: Carol Sharicz: What can you lose if you take that risk?

026: Dave Rendall: I was in trouble my whole life

026: Dave Rendall: I was in trouble my whole life

030: Carrie Weston: I have to be clear on what I want

030: Carrie Weston: I have to be clear on what I want

022: Jeanne Bliss: I wasn’t getting any traction

022: Jeanne Bliss: I wasn’t getting any traction

024: Tema Frank: That’s the end of my business

024: Tema Frank: That’s the end of my business

014: Ramesh Subramanian: Be ready to hit it.

014: Ramesh Subramanian: Be ready to hit it.

020: Karl Sharicz: Perseverance can pay off

020: Karl Sharicz: Perseverance can pay off

015: Pele Ugboajah: Go ask your boss this

015: Pele Ugboajah: Go ask your boss this

019: Jeannie Walters: It felt like I wanted to run away

019: Jeannie Walters: It felt like I wanted to run away

018: Ned Hallowell: Thanks to that hug

018: Ned Hallowell: Thanks to that hug

017: Karyn Furstman: Be positively relentless

017: Karyn Furstman: Be positively relentless

012: Jesse Jackson: I was deeply hurt

012: Jesse Jackson: I was deeply hurt

011: Honoree Corder: You need to speak

011: Honoree Corder: You need to speak

013: Gerry Barber: We were dysfunctional

013: Gerry Barber: We were dysfunctional

010: Art Hall: I’m still struggling with it

010: Art Hall: I’m still struggling with it

005: Chris Lah: Focus, delegate, and ignore

005: Chris Lah: Focus, delegate, and ignore

007: Chuck Udzinski: I’m like a hair in a biscuit

007: Chuck Udzinski: I’m like a hair in a biscuit

006: Carol Borghesi: I’m the man my parents wanted me to marry

006: Carol Borghesi: I’m the man my parents wanted me to marry

009: Diane Magers: I had to go back and pick them up

009: Diane Magers: I had to go back and pick them up

008: Dan Rockwell: I’m afraid I won’t matter

008: Dan Rockwell: I’m afraid I won’t matter

004: Mohamed Latib: I was left all alone

004: Mohamed Latib: I was left all alone

003: Dee Kohler: You got to trust in this

003: Dee Kohler: You got to trust in this

002 Stan Phelps: You can't be half pregnant and succeed

002 Stan Phelps: You can't be half pregnant and succeed

001: Lesley Lykins: Don't tell the commanding officer

001: Lesley Lykins: Don't tell the commanding officer

000: Fast Leader Podcast: About the Show

000: Fast Leader Podcast: About the Show

248: Joe Dunlap: It’s time to stop training

248: Joe Dunlap: It’s time to stop training

Joe Dunlap | Now is the time to stop training

Joe Dunlap | Now is the time to stop training

How to Lead Through Massive Change with Paranoid Optimism

How to Lead Through Massive Change with Paranoid Optimism

Omar L Harris | Leader Board: The DNA of High Performance Teams

Omar L Harris | Leader Board: The DNA of High Performance Teams

Charles Conn | Bulletproof Problem Solving | Future Skills

Charles Conn | Bulletproof Problem Solving | Future Skills

Nokia Board Chair Does the Hump Day Hoedown

Nokia Board Chair Does the Hump Day Hoedown

Risto Siilasmaa | Transforming Nokia | Leading Organizational Change

Risto Siilasmaa | Transforming Nokia | Leading Organizational Change

Elise Keith | Where the Action Is | More Effective Meetings

Elise Keith | Where the Action Is | More Effective Meetings

Chris Griffiths | The Creative Thinking Handbook

Chris Griffiths | The Creative Thinking Handbook

Tamra Chandler | Feedback and Other Dirty Words

Tamra Chandler | Feedback and Other Dirty Words

Jeff Grimshaw | What are your leadership signals?

Jeff Grimshaw | What are your leadership signals?

Lonnie Wilson | Sustaining Workforce Engagement

Lonnie Wilson | Sustaining Workforce Engagement

Steve Coughran | Outsizing: Strategies to Grow Your Business

Steve Coughran | Outsizing: Strategies to Grow Your Business

Andrew Tarvin | Humor that Works

Andrew Tarvin | Humor that Works

Leslie Peters | Finding time to Lead

Leslie Peters | Finding time to Lead