In this video, we dive into essential call center compliance checklists to help you stay on top of key regulations like HIPAA, PCI DSS, FINRA, and TCPA. Learn best practices for maintaining compliance and understand the consequences of non-compliance.
Key Topics Covered:
What is Call Center Compliance?
HIPAA Compliance Checklist
PCI DSS Compliance Checklist
FINRA Compliance Checklist
TCPA Compliance Checklist
Best Practices for Compliance
Consequences of Non-Compliance
Stay compliant and protect your business, customers, and employees by following these guidelines.
Useful Links:
Data Loss Prevention & Redaction: [ Ссылка ]
Blog on Contact Center Compliance: [ Ссылка ]
Blog on TCPA Compliance Checklist: [ Ссылка ]
Compliant Hybrid Cloud: [ Ссылка ]
Introduction 00:00
What is Contact Center Compliance? 00:13
HIPAA Compliance 00:30
PCI DSS Compliance 01:17
FINRA Compliance 01:39
Non-Discrimination Compliance 02:16
TCPA Compliance 02:49
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