Queuing theory focuses on the demand side of planning and control of operations and supply chain management. It uses mathematical analyses of queues and waiting times in stochastic systems. Queuing theory could also be used to analyse production and service processes exhibiting random variability in market demand (arrival times) and service times.
This video provides a basic introduction to queuing theory and also introduces a basic mathematical model used in analysing queues i.e. Little’s law.
The no background music version:👇
[ Ссылка ]
