“By bus or by taxi? The answer is both!” explores how trip brokering was the key to solving Palma de Mallorca’s transportation challenges during COVID-19.
We’ll hear how EMT, the Spanish city’s transit agency, implemented a demand-responsive solution in 48 hours that allowed it to maintain coverage by replacing low-frequency bus lines with on-demand transit involving multiple service providers through trip brokering. The new service successfully increased capacity while lowering costs and relying on data to move people smartly and efficiently.
Featuring: Manel Rivera, Transit Engineer @ EMT Palma; Tanya Castle, Regional Director of Growth @ Spare; Camila Gonzalez Arango, Growth Representative @ Spare; Lars Klundby, Operations Manager @ Spare
