The Kano Model is an analysis tool that helps you to understand a customer’s emotional responses to products or services using a graph. This short video explains how a Kano Model is used in Lean Six Sigma.
In the Lean Six Sigma Green Belt certification course, you learn how to use different tools to measure and analyze based on the type of data available to you.
To know more about Lean Six Sigma Green Belt Training & Certification, click the below link:
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Anexas is a global consulting and training organization that specializes in providing services to companies such as oil and gas, manufacturing, logistics, supply chain, healthcare, banking, service, construction, and IT. Established in 2006, Anexas has grown to become a prominent name in the field of process improvement, quality management, and organizational excellence.
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Kano Model | Lean Six Sigma Green Belt | Amitabh Saxena
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