If you make a mistake in public, should you apologise in public?
This week's Ask Leah question comes from a leader who snapped at a staff member in a team meeting.
Although the leader apologised to the person privately afterwards, her question to me was this: "Should I have apologised during the meeting rather than waiting until afterwards? And if so, how?"
Check out the video below to hear my response.
If you have a communication, leadership, self-management or 'soft skill' question you'd like answered, send it through and I'll do my best to answer it next week.
#askleah #communication #leadership #selfmanagement #peopleproblems #peopleskills #softskills #humanskills #softisthenewhard
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Is the toughest part of your job the ‘people bit’?
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Hi, I’m Leah Mether. I’m a communication and soft skills specialist, obsessed with making the people part of leadership and work life easier.
I teach leaders and teams how to communicate effectively under pressure, have difficult conversations, better manage themselves, and build a culture that gets the results they need.
With my direct, straight-shooting style I can help you:
+ communicate effectively
+ have difficult conversations
+ manage yourself at times of stress
+ increase emotional intelligence
+ lead with warmth
+ create a culture of trust and psychological safety
+ improve personal effectiveness
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