We must always continue to challenge ourselves so we improve our customer experience mindsets. Every new project is a blank slate and another opportunity to make the decision to be customer-centric.

As customer-centric professionals, we have to work harder. We have to be more excited. We have to go above and beyond.

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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast. Visit her website here: [ Ссылка ]

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