The final panel session of the 8th International Conference on 25 May 2016 in Dublin looked at “customers of the future”. The panel consisted of Mario Vela, chair of the Association of Mexican Insurance Companies; Julie Mix McPeak of the NAIC; Gordon Watson, regional chief executive at AIA Group; Ida Luka-Lognoné, CEO of international health at Allianz; and Yoshihiro Kawai, secretary general of the International Association of Insurance Supervisors.
