The CRA is gradually resuming activities put on hold by the pandemic, which means you might get a call from an agent... from their personal cell phone.
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CRA Phone Numbers:
1-800-959-8281 for the Individual Income Tax enquiries line
1-800-959-5525 for the Business enquiries line
1-888-863-8657 for individual debts
1-877-477-5068 for GST/HST debts
1-877-548-6016 for payroll debts
1-866-291-6346 for corporation debts
1-866-864-5823 if the call you received was about a government program such as employment insurance or Canada Student Loan debts
