The trigger for England's worst public disorder for nearly a quarter of a century was the botched police operation in London in which 29-year-old Mark Duggan was shot dead, and the insensitivity that police then showed his family in the immediate aftermath.
Claudia Webbe is an independent adviser to the Metropolitan Police's Operation Trident. In the 1990s it was set up to build bridges with the black community and in particular, tackle gun crime - where disproportionate numbers of both victims and perpetrators were black.
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