If you're experiencing an issue with the display light on your realme Narzo 20, but there is no graphic output, it could indicate a hardware problem or a software issue. Here are a few steps you can take to troubleshoot the problem:
Restart your phone: Sometimes a simple restart can resolve minor software glitches. Press and hold the power button until the power menu appears, then select "Restart" or "Reboot."
Check brightness settings: Make sure the brightness level is not set to the lowest setting. Increase the brightness by swiping down from the top of the screen to access the quick settings panel and adjusting the brightness slider.
Disable Battery Saver mode: Battery Saver mode can limit the screen brightness. Disable it by going to Settings Battery Battery Saver and turning it off.
Perform a factory reset: If the issue persists, you can try performing a factory reset. Keep in mind that this will erase all data on your device, so make sure to back up any important information before proceeding. Go to Settings System Reset Factory data reset.
Test in Safe Mode: Booting your phone into Safe Mode can help determine if a third-party app is causing the problem. In Safe Mode, only pre-installed system apps will be available. To enter Safe Mode, press and hold the power button until the power menu appears. Then, long-press the "Power Off" option and select "OK" to boot into Safe Mode. If the display light works fine in Safe Mode, a third-party app may be the culprit. Uninstall recently installed apps or perform a selective uninstallation until you find the one causing the issue.
Contact customer support: If none of the above steps resolve the problem, it's advisable to reach out to realme customer support or visit a service center. They can provide further assistance and determine if there is a hardware fault with your device.
Remember, these steps are general troubleshooting suggestions, and if you are uncomfortable performing them yourself, it's best to seek assistance from a qualified technician or the device manufacturer.
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