There are five main styles of handling conflict, with advantages and disadvantages to each.
The five styles of handling conflicting include: competing, accommodating, avoiding, compromising, and collaborating.
Identifying interests/needs is an important aspect of resolving conflict.
There are five steps to conflict resolution, which can be implemented to reduce conflict and come to a “win-win” resolution.
Human Relations.
HROB152 Ch 10 Part 2
