Watch this episode to learn about deep listening, empathic interviewing and creating a human-centered culture in the workplace.
Dr. Crystal Clarke is a social psychologist and executive coach who studies human connection, how to foster it, and what gets in the way. In this episode, she describes why workplaces need to adopt a more human-centred approach. She also shares a story about how an “empathic interview” with a boy changed her perspective about motherhood.
00:00 Introduction
00:23 About Crystal Clarke
01:46 What is “bankrupt empathy”?
06:00 The role of empathy in Crystal’s work
08:59 Crystal’s work with the Project for the Advancement of Our Common Humanity and The Listening Project
11:28 What is a human-centred approach to culture?
12:31 The importance of "deep listening" to create a human connection
16:23 Can introverts practice deep listening?
17:36 How leaders can become Empathic Leaders
20:33 How to create an empathic connection in virtual spaces
24:40 Creating human-centered workplaces
27:58 Crystal’s work with organizations
30:13 Crystal Clarke’s Purposeful Empathy story
CONNECT WITH CRYSTAL CLARKE
✩ Website www.drcrystalclarke.com
✩ Instagram @drcrystalclarke
CONNECT WITH ANITA
✩ Email purposefulempathy@gmail.com
✩ Website [ Ссылка ]
✩ LinkedIn www.linkedin.com/in/anitanowak
✩ Instagram [ Ссылка ]
✩ Facebook Page [ Ссылка ]
✩ Podcast Audio [ Ссылка ]
This episode was brought to you by Grand Heron International
REACH THEM AT
✩ Website www.grandheroninternational.ca; www.ghi.coach
✩ LinkedIn [ Ссылка ]
✩ Facebook [ Ссылка ]
✩ Instagram @Grand_Heron_International
✩ Twitter @GrandHeronIntl
✩ [ Ссылка ]
Video edited by David Tsvariani
Ещё видео!