#britishairways #lostluggage #cancelledflight

Open for timestamps!

I have rarely been this excited for a trip, I was so happy to share some of my favourite places that I discovered to my husband and have this fun joyful experience together and tick some things off my bucket list, like attending a University of Alabama Football Game in Bryant Denny, singing along more country artists in my favourite city in the USA: Nashville and going to the best beach in the world: Destin.

However, British Airways had made it rather difficult to enjoy my trip to the fullest, fist of all the horrendous customer service at the gate when your international long haul gets cancelled, to losing your luggage... Finding it, failing to deliver it, losing it again, more time spend on phone calls, filling out claims... And a lot of misinformation throughout.

This video was recorded in October (30-10-2023). Stay tuned for British Airways Lost Luggage content all the following weeks! Please don't forget to like, comment, and subscribe.

Follow me on insta: steffie228

Timestamps:

00:00 Intro
00:26 Why I went on this trip
00:55 Where we are going
03:27 the plan
04:10 our suitcases
04:43 Flight BA223 to Nashville BNA
07:20 Getting rebooked
13:40 Flight BA181 to Newark
14:29 Newark - Liberty International & Lost Luggage
15:40 Airport Hotel
16:39 Newark & Panic Shopping
17:26 United Airlines to Nashville BNA
17:51 Rental Car Pickup - Hertz
18:09 Gameday! Tuscaloosa Alabama - Roll Tide
19:07 Phoned BA to check on our luggage
20:23 Destin & Shopping
21:19 Checked the luggage portal for the first time
21:32 New day, good news - we thought
22:07 Seaside & more shopping
22:40 I’ve lost a bag before…
24:18 BA Whatsapped me
25:06 Leaving Destin - still no clothes
25:34 Luggage delivery?
26:35 New Orleans & more shopping
26:47 Delivery day gone wrong
27:42 British Airways lied to us
28:46 Fighting British Airways
30:48 Driving to Nashville, shopping, restrategising
31:43 Claus going home & talking to airport people
32:09 Terminal 5 Heathrow lost luggage
32:33 Delivery attempt no. 2
33:03 Reopening lost luggage file
33:29 Chicago & calling BA every day
34:05 Indianapolis, Columbus, & Cincinatti
34:19 Next steps for before I leave
34:34 Last day of travels, shopping for hard to replace items in my bag
34:46 Nashville Airport BNA
35:14 Terminal 5 Heathrow lost luggage attempt no. 2
36:40 At 21 days my bag is deemed ‘officially lost’
37:12 Filing a claim for officially lost luggage
38:04 Update on my bag?
38:41 Will it actually get delivered?
38:56 British Airways only took my lost luggage seriously after I filed the claim apparently
40:24 Why I am mad at British Airways
42:51 Testing how well I remembered what I packed :)
43:19 Updates on my claims
43:45 Outro

Don't forget to check out these videos:

Going through my lost luggage - see if I remembered everything correctly and if everything is actually there...
[ Ссылка ]

Update on my British Airways Claims:
[ Ссылка ]

Alabama Gameday Vlog:
[ Ссылка ]

Playlist of my previous roadtrip with mom: Florida, Georgia, Alabama, Tennessee, Arkansas, Mississippi, Louisiana
[ Ссылка ]

Check out my I Applied to 154 graduate schemes video:
[ Ссылка ]

Life After uni 2 Years Later:
[ Ссылка ]


Little bit about myself: (might be a more aimed at my usual content)
I'm 26 years old and I'm originally from Amsterdam, I currently live in London. At the University of Oxford, I read for the Mst in Modern Languages. I've graduated from the University of Amsterdam where I studied the BA in French Literature and Culture. Would I recommend the University of Amsterdam - No - Would I recommend the University of Oxford - Yes, 100%.

Music that I do not own:
Intro and outro music:
Palmtrees by The Brothers Records
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Background photo in thumbnail by Jack Edwards on Pexels

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