Quote from Amazon customer reviews:
1.Only small thing is I wished there was a Velcro or snap on feature to keep the expandable side pad up so it won't fall down.
2.Also, the "window/drop open area" is fine but it falls into the carrier when you are moving around - design fault
3.It's perfect, i just wish there was carpet padding attached to the bottom of the expansion side so I won't have to worry about it falling over on my pet
This video will shows you how our new design works.
