Who do you usually delegate tasks to - is it usually to the same person each time? In this two-minute video from the 2018 Happy Workplaces Conference, Cathy Busani explains how she delegates tasks successfully at Happy.
At Happy, tasks are delegated to a team so that the team can decide who does it. This also then means that job descriptions for individuals aren't necessary - instead, at Happy there are team job descriptions with job roles based on each individual's strengths.
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