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View as we demonstrate how Jacada is enabling healthcare payers and providers to deliver effortless interactions across multiple digital channels such as web, mobile, chat. We will also demonstrate how interactions on these channels can be seamlessly integrated with each other and with your voice channel.
Key discussion points:
According to Forrester 69% of your customers expect to hop across channels seamlessly
How to quickly offer a personalized and connected experience to your customers
How to seamlessly blend self service with agent assisted service across multiple channels
