Discussing the difference in customer experience vs customer service with Gabe Smith, CCXP, from the Customer Experience Professionals Association. Gabe explains what customer experience is versus customer service, shares the services CXPA provides, the benefits of customer experience design, and how folks can learn more about getting involved in cx careers.
To learn more about Customer Experience and CXPA
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Huge thank you to my guest Gabe Smith! Connect with him here - [ Ссылка ]
Fresh gear here - [ Ссылка ]
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Customer Experience vs Customer Service with CXPA
Теги
customer experience vs customer servicecustomer experiance vs customer servicecustomer experience vs customer sevicecustomer experiance vs customer sevicecustomer service vs customer experience examplescustomer service solutionscustomer experience strategycustomer experience professionals associationcxpacx vs cscustomer service representativecustomer service specialistcustomer experience managementcustomer service skillsconstituent experiencecx design
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