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Managers tend to struggle defining department and employee objectives. When they do they are often vague, they are not SMART or there is a poor link to the corporate objectives, so companies struggle to achieve the performance they want.
The same applies for setting employee objectives where often managers just take tasks from their job description or they have too many objectives that are not SMART and therefore don’t focus the employee on what they need to achieve. Finally once objectives are set there are no key performance indicators (KPI) to measure how the department and employee are progressing to their objectives.
This webinar will outline how to develop SMART objectives and KPIs, it will show how to create the audit trail so that departments and employees can clearly see what they have to achieve and make a greater contribution to business success.
About the Presenter:
Tom is the founder and director of – it’s all about people – a Human Capital Consultancy based in Dubai. Tom has over 30 years’ international HR experience in senior line roles, mostly recently on the divisional board of Arc International, and with such companies as British Aerospace, Sedgwick Forbes, British Gas and the Nazer Group, based in Jeddah. In addition, he has extensive consulting experience working for Towers Watson, Arthur Andersen and MEIRC. He has lived and worked in the Middle East for over 18 years and has also worked across Europe, Africa and Asia.
He has extensive experience in HR strategy, processes and systems, organisational redesign, performance, compensation and benefits, change management and leadership development. He has worked in manufacturing, oil and gas, financial services, FMCG and large conglomerates. He also a coach to senior executives, particularly HR Directors.
Tom has a degree in Industrial Sociology, an MBA from Warwick University and is a member of the Chartered Institute of Personnel and Development and the Society for Human Resources. He is also a certified CIPD and SHRM trainer.
