If your PlayStation 4 (PS4) is frozen and not responding, you can try the following steps to fix the issue:
Power cycle your PS4: Press and hold the power button on the front of the console for about 10 seconds until it turns off. Disconnect the power cord from the back of the PS4, wait for a few minutes, then reconnect the power cord and turn on the console.
Safe Mode: If the power cycling doesn't work, you can try booting your PS4 into Safe Mode. To access Safe Mode, follow these steps:
Turn off the PS4 completely (not standby mode).
Press and hold the power button on the front of the console until you hear two beeps. This may take around 7 seconds.
Connect your controller to the console using a USB cable.
In Safe Mode, you'll see a list of options. Choose "Rebuild Database" and wait for the process to complete. This option can help fix corrupted data on the hard drive and potentially resolve freezing issues.
Check for system updates: Make sure your PS4 is running the latest system software. To do this, go to the "Settings" menu, select "System Software Update," and follow the on-screen instructions to update your console if a new version is available.
Free up storage space: A lack of free storage space can sometimes cause performance issues and freezing. Delete unnecessary games, applications, and media files to free up space on your PS4's hard drive.
Check for overheating: Overheating can lead to freezing problems. Ensure that your PS4 is placed in a well-ventilated area and that the air vents are clean and not blocked by dust or other obstructions. Consider using a cooling stand or external fan to improve airflow.
Reset your display settings: If the freezing issue only occurs when using a specific display or after connecting to a new display, you can try resetting the display settings. Turn off your PS4, then press and hold the power button for around 7 seconds until you hear a second beep. This will reset the display settings to default.
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