PSAPs save clicks, save seconds, save lives with Motorola Solutions Emergency Call Handling Software that simplifies operations to be more accurate and more efficient processing incoming calls for service and NG9-1-1 ready.
Learn More about Emergency Call Handling Software at motorolasolutions.com/software
Transcript:
0:01 When 9-1-1 calls for service are received, call takers have to think fast…and act even faster. Every second counts with lives on the line. For decades, the 9-1-1 process has only been as good as the information provided by the caller.
0:16 Call takers find their attention split between multiple screens and inefficient processes that impact necessary fast decisions to coordinate the right response. It doesn’t have to be this way.
0:28 With our Command Center Software, you can be more accurate and more efficient by processing incoming calls for service within a single application using just one keyboard and mouse. Here’s How:
0:39 Streamline call handling and instantly plot the location of a call on a map, showing the call type and nearby incident resources. From the same map, quickly identify and answer any new calls to improve coverage. Automatically capture additional location information from wireless calls to improve response
0:55 Process incoming calls from a single screen in CAD. Information is entered only once and seamlessly transferred to Dispatch with just one click.
1:06 Easily switch from processing voice calls to text messages with location and other information automatically displayed.
1:12 For abandoned calls, save valuable call taker time and attention with an automated return call to verify if they still need assistance.
Expect more from your technology.
1:23 Simplify your operations and respond quickly and accurately to the demands of a mobile society. Whether your PSAP has 2 positions or 200, count on our Command Center Software for Emergency Call Handling to streamline information captured for better service today and tomorrow.
1:40 Save Clicks. Save Seconds. Save Lives
