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Dive into the essentials of Change Management with our comprehensive guide! We'll explore everything you need to know about Change Management, from its definition to its role within ITIL4.
Key Moments:
00:00:00 Introduction
00:00:26 What is Change Management?
00:00:58 ITIL Change Management
00:01:09 Change Enablement
00:01:41 ITSM and Change Management
00:02:03 Change Management Goals
00:02:22 Benefits of Change Management
00:03:10 Change Management Principles
00:03:44 Types of Change Management
00:04:48 Change Management Process
00:05:52 Best Practices
00:06:41 Conclusion
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