For years, we have heard about the need to fly less as part of the effort to lessen our environmental impact. Today, we are imagining a world where significantly reduced travel may come to be a permanent fixture. Airlines forced to cease operations as Covid-19 spread across the world have been slow to resume their pre-pandemic schedule, deeply impacting many sectors and forcing industries to adapt. While millions of jobs have been lost across the world, there has been a renaissance of sorts in the digital world as sectors ranging from arts and culture to finance and retail have rushed to shift their business online. Deals that previously would have been struck over a business trips from New York to London or Istanbul to Doha are now being made online. The retail business, deeply impacted by lockdowns has rapidly increased its digital offering, as demonstrated by the almost unbelievable profits turned by Amazon in the course of the last six months. Museums, symphony orchestras and other cultural products have moved quickly to offer consumers an engaging and perhaps even an enhanced experience as compared to in-person attendance. Almost no sector has been unaffected by massive and sudden disruptions to international travel. This session discusses the impact of this disruption on a variety of sectors, with a particular focus on how technology has been deployed to make up for the lack of people to people contact, whether it has been effective, and how it might change the nature of how humanity conducts its affairs in the future.
Moderator: Rachael Ruble
• Julián Guerrero Orozco - Vice Minister of Tourism, The Republic of Colombia
• Federico J. González - CEO, Radisson Hotel Group
• Tom Jenkins - CEO, European Tourism Association (ETOA)
• Lauren Uppink Calderwood - Head of Aviation, Travel and Tourism Industries, World Economic Forum
• Tony Wheeler - Co-founder, Lonely Planet
• Tom Lowry - Editor-in-Chief, Skift
• Bulut Bağcı - President, World Tourism Forum Institute
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