Process optimisation is a fundamental strategy within operational excellence, aiming to enhance the efficiency and effectiveness of organisational processes. For managers, mastering this strategy not only improves productivity but also drives quality, reduces costs, and increases customer satisfaction. Implementing process optimisation requires a systematic approach to identifying inefficiencies, streamlining workflows, and enhancing the overall performance of business operations.
The first step in process optimisation is to comprehensively understand existing processes. This involves mapping out each step of a process to identify constrictions, redundancies, or any inefficiencies that cause delays or waste. Effective process mapping gives managers a clear overview of how tasks flow from start to finish and highlights areas where improvements are necessary.
