Several national organisations are collaborating to change the way services work by listening to and involving people, patients, carers and communities. Healthwatch, National Association for Patient Participation, NHS England and Improvement, National Voices and The Patients Association have come together, united by this common goal. This video is about involving people, patients, carers and communities. It explores what that can look like and why it’s important. It also looks at how involvement can help to improve care services, especially primary care.
