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I'm Kevin Olega. 💁🏻♂️
I'm a project manager for a US-based IT company. 🖥
I'm a freelance professional writer. 💻
I was a three-year top agent and level ten customer service super-agent for COMCAST under West Contact services. ☕️
I've been writing about call center interview tips since 2011. 👨🏻💻
I've written over 1,000 lessons on my website. 🥳
📖 I've written several books including:
Small Book of Blessings: How to convince the interviewer that you're the perfect fit for the job.
Practical Call Center Job Hunting Strategies: A shy person's guide on how to get hired in a call center. 📖
How to Survive Night Shift Work Schedule: A new call center agent's guide to working, sleeping, and thriving with night shift work hours. 📖
I designed several affordable communications modules and online courses. 📚 👨🏻🎓
I've worked in as an English teacher, academic tutor, and sales trainer. 👨🏼🏫
I enjoy CrossFit and can deadlift 365 pounds. 🏋🏻♀️
My longest bike ride is 200km 🚴🏻♂️
I've also worked in real estate, insurance, firearms, and corporate sales. 👨🏻💼
📺 WATCH THIS NEXT: 📺
✅ Pass Call Simulation Complete Guide to Call Flow [ Ссылка ]
✅ How I Avoid Sounding Like a Filipino Pronunciation Practice Short [ Ссылка ]
✅ How To Neutralize Your Accent Pronunciation Practice Long [ Ссылка ]
✅ How to Answer Call Center Interview Questions [ Ссылка ]
I ALSO TEACH AND WRITE ABOUT: 💁🏻♂️ 👨🏼🏫 👨🏻💻
✅ How to pass call center interviews.
✅ How to improve your pronunciation for call center work.
✅ How to improve your grammar and writing skills.
✅ How to answer call center interview questions.
✅ Follow up call center interview questions and answers for beginners.
✅ Customer service tips.
✅ Technical support strategies.
✅ Telemarketing and inbound sales skills.
✅ How to improve your sleep for call center work.
✅ How to become a top call center agent.
