Reviews not only have the power to influence consumer decisions but can strengthen a salon's credibility. Online reviews have the power to gain customer trust, and they encourage people to interact with the company. Customer interaction ultimately leads to improved profits for businesses.
Maybe you are already on board, collecting customer reviews about the level of the service you provide and responding to the valuable feedback of your customers, but let’s take a step back to ask 'do reviews matter' and hopefully highlight the importance of getting customer reviews for your salon.
www.ratemysalon.co.uk
