hosco.tv caught up with Emmanuel Richardet, GM of The Westin Turtle Bay & Spa while he was still in Paris, as General Manager at The Westin Paris Vendome.
Emmanuel has had quite the career – and his recent move to The Westin Turtle Bay & Spa in Mauritius proves that he’s not done taking on new challenges. Since May, he’s left The Westin Paris Vendome to take the lead at The Westin Turtle Bay and Spa, a beautiful resort on the Indian Ocean. Having started his hospitality career as a bellboy, Emmanuel has come far since his early days, serving now in his fourth position as GM. With more than 30 years of experience in four countries and across several properties, Emmanuel says that the biggest challenge is understanding each property and what sets it apart from the other hotels in the market. This insight isn’t surprising from someone with an education in sales and marketing, but Emmanuel’s heart is in operations: “There is nothing more wonderful than serving people,” he says. Watch the video to learn more about Emmanuel’s career and his advice for overcoming operational difficulties, and how the Marriott acquisition of Starwood is affecting hotels on an operational level.
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