box Series X where the screen goes black on the home screen or while switching between games and apps, here are some troubleshooting steps you can try:
Check HDMI Connections:
Ensure that your HDMI cable is securely connected to both the Xbox and your TV or monitor.
Inspect the HDMI port for any damage or debris.
Try using a different HDMI cable or port.
Disconnect Peripherals:
Unplug any external devices or storage devices connected to your Xbox.
Sometimes peripherals can interfere with the display.
Select Correct Source and HDMI Port:
Make sure your TV or monitor is set to the correct input source (e.g., HDMI 1, HDMI 2, etc.).
Verify that you’re using the correct HDMI port on your TV or monitor.
Power Cycle the Xbox:
Turn off your Xbox completely.
Unplug the power cord from the console.
Wait for about 30 seconds, then plug it back in.
Power on the Xbox and check if the issue persists.
Reset Display Settings:
Press and hold the Pair button (on the left side of the console) and the Eject button (on the front of the console).
While holding these buttons, press the Xbox button on the console.
Keep holding the buttons for 10-15 seconds until you hear two startup tones.
The console will boot into the Xbox Start-up Troubleshooter.
Plug in a USB flash drive with the Offline System Update files.
Select Offline system update to initiate the update using the files on the flash drive.
After the update, your console should be up to date.
Check Resolution Settings:
Press the Xbox button to open the dashboard.
Go to Profile & System - Settings.
Under General, select TV and video options.
Choose a lower resolution (e.g., 1440P or 1080P) to see if the problem persists.
Turn Off Screen Dimming:
Go to Settings - Preferences - Idle Options.
Set the timer until 60 minutes to prevent screen dimming.
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