For your business to scale, it’s important you know your numbers - but what KPIs should you be watching?

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Start with the Critical Client Flow (CCF) and identify the key numbers from each step in the process. Measure the number of leads you’re getting, how many invoices are issued each month, your cost of goods sold, and how many of your clients have repeat business.

In this video, business systems expert David Jenyns further explains where to get started if you haven't yet identified your KPIs to measure in your business.

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