BinaryQ is an smart, innovative and easily customizable queuing management system that is used to regulate the flow of visitors, whether in daily work mode, seasonally or once at an event. BinaryQ is powered by the system's technical equipment (ticket printers, informational screens) and soft-ware, as well as a mobile application that allows you to queue up remotely. As a result, it allows the customer to minimize the waiting time and make it more enjoyable, while the company or institution - to prevent unhappy crowds in the waiting room.
BinaryQ queue management solutions are in several ways different from those currently available in market.
Key BinaryQ benifits for customers:
• Minimized waiting time as much as possible;
• Known expected visit time;
• Several types of tickets (printed, e-ticket);
• Opportunitie to evaluate customer service;
• Opportunitie to manage waiting time and spend it usefully.
Key BinaryQ benifits for businesses:
• Extensive options for system look and function configuration (logo, corporate colors, placement of additional information on tickets and informational displays, etc.);
• Customizable for people with special status and / or needs by choosing a special card with an NFC chip, a magnetic tape or bar code; voice call option is available;
• Statistics can be gained and used to evaluate and improve customer service quality;
• Mobile application features new improved options that can be adapted to the specifics and needs of any business field;
• Easy adaptable for integration into corporate networks, databases and portals;
• Digital Signage (media display) software ensures that information on the company's waiting area display can be easily and quickly replaced and always kept up-to-date. Remote content management allows to schedule displayed info as well as restore content without physically access-ing devices and control many devices at the same time, regardless of their geographical location;
• Quick installation- total system installation takes about 30-60 minutes;
• Easy to learn- long training of employees is not required.
Ещё видео!