This episode examines where, by working with financial infrastructure partners, relationships and service delivery between Banks and their business customers can be greatly improved. It covers the hurdles that legacy systems present for digital transformation, the benefits that financial infrastructure partnering holds for business relationships and customer experience and how banks can disseminate what should be built in-house and where to outsource to partners. Our guests for this episode include:
1/ Gary Wright – Head of Research, Finextra
2/ Søren Skov Mogensen – Chief Growth Officer, Banking Circle
3/ Olivier Guillaumond – Global Head of Innovation Labs and Fintechs, ING
4/ Steven Marshall – Chief Partnerships Officer, Crown Agents Bank
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