If you’re in the care industry, you’re probably familiar with the CQC by now. But do you know what they’re looking at when they rate and inspect your services?
For those of you that don’t, the five key things they’re looking for are whether you’re: safe, effective, caring, responsive and whether or not you’re well-led.
As a rule, audits and continual improvement fall into the ‘well led’ area, but they’ll cross over into the ‘safety’ element from time-to-time too.
Watch our presentation for our 10 top tips.
