What is the best way to prepare your team and yourself for #CustomerJourneyMapping workshop? Should you give people homework upfront and if so what should the homework assignments be?

A good preparation will not only make your workshop so much smoother but you will also be able to gather data that you can use in the session. Win-win!

We got this question from Anna who is taking #ThePerfectMap course (details below) where Daniel and I teach you how to create better Journey Maps in less time.

Learn more about #ThePerfectMap and how you can sign up... 👉[ Ссылка ]

----------------------------------------

PODCAST ➜ [ Ссылка ]
INSTAGRAM ➜ [ Ссылка ]
FACEBOOK ➜ [ Ссылка ]

Our goal with the Service Design Show is to help you do more work that makes you proud by designing services that have a positive impact on people and business. If you're into that then we'd we'd love to have you subscribe to the channel!

🔔 SUBSCRIBE ➜ [ Ссылка ]

свернуть