The Do's and Don'ts of Conflict Resolution

Does anyone really enjoy conflict in their life given that they shake our balance, exhaust us, and generate unpredictable consequences? If conflict manifests without our will, we still have the ability to incorporate the necessary steps for conflict resolution. With proper conflict management and effective communication skills, we can avoid conflict, self-defend, de-escalate, prevent a collision, relax the opponent, or even convert them into our partners. A variety of scenarios is at our disposal.

A picture is worth a thousand words! To ensure a deeper understanding and provide more meaningfulness to the basic communication and social skills training, we routinely use clips from famous movies — as an example of “what to do” or “what not to do”. The effectiveness of this online learning method is achieved through the inclusion of our visual channel of perception, emotionality of the image, and ease of submission of material.
Enjoy your experience!

This movie clip refers to the Conflict Resolution lesson which is part of the Genius of Communication online learning course, along with six other lessons on Body Language, Verbal Communication, Effective Listening, Building Relationships, Personal Image, and Manners & Etiquette. Together they encompass the basics of social skills and provide one big advantage — they give us the freedom to communicate effectively with anyone and everywhere, liberate us from shyness, and shift our confidence to a higher level.

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The Do's and Don'ts of Conflict Resolution

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