Today’s consumers shop across a myriad of channels—whether in-store, online, social media, or marketplaces—and retailers must adapt to meet them wherever they are. Ensuring the right product is available in the right place while providing fast and reliable service is crucial. And, it goes without saying, that every retailer’s success hinges on its ability to leverage the data it collects effectively.
This begs the question, are you doing everything you can to optimize the customer journey?
In this webinar, industry leaders will discuss how AI-driven solutions can transform retail, from managing real-time inventory availability to delivering exceptional personalization across every customer touchpoint.
In this webinar, you’ll learn:
• How to give your customers the choice and control they expect across the shopping journey
• Why creating a unified, data-driven customer experience goes beyond checkout
• How to build lasting customer loyalty through hyper-personalization and AI-driven insights at every step—from discovery to order fulfillment and beyond
Speakers:
• Ekta Chopra, Chief Digital Officer at e.l.f. Beauty
• Derek Yarbrough, frmr CMO at J.Crew
• Vivian Chang, Vice President, Ecommerce at GNC
• Amy Silino, frmr Vice President of Growth & Performance Marketing at Lands' End
• Christelle Flahaux, CMO at fabric
• Moderated by: Veronika Sonsev, CoFounder at CommerceNext
Sponsored by href="[ Ссылка ]
CommerceNext is a community, event series and conference for marketers at retail and direct-to-consumer brands. Join our events to meet other industry leaders and learn the latest ecommerce and marketing strategies: [ Ссылка ]
