(11 Mar 2021) FOR CLEAN VERSION SEE STORY NUMBER: 4315374
A House appropriations panel grilled Postmaster General Louis DeJoy about slow mail delivery and slipping service standards ahead of a ten-year business reform plan that DeJoy says he'll soon release.
Dejoy described the current performance standards of the postal service as "unacceptable."
"The hard reality is that years of financial stress, underinvestment, unachievable service standards and the lack of operational precision have resulted in a system that does not have adequate resiliency to adjust and adapt to changing circumstances," he said.
Dejoy said USPS has been hard hit by the pandemic, just as so many businesses have been.
"We had pockets like in Chicago, Detroit, Philadelphia, we have 750 routes, we only had 400 carriers to go out on a day," he said.
"The Postal Service experienced a pandemic like everyone else."
DeJoy came under fire during last year's presidential election for making changes to the postal service, such as reducing overtime, eliminating dropboxes and discarding mail sorting machines.
Democratic Rep. Matt Cartwright of Pennsylvania asked Dejoy if
he thought he was qualified to keep his position.
"Why should I stay," DeJoy said.
"Because I'm committed to seeing this change. I have the expertise to do so, and I have the tenacity and the stamina to undergo this type of questioning," he said.
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