CX Today's Charlie Mitchell hosts Jack Roberts, the Global Director of GMS Technology & Applications at TechStyleOS.

Broadcast from CCW 2024 in Las Vegas, we discuss TechStyleOS's digital CX transformation, considering:

1) Why did TechStyleOS embark on a digital CX transformation project?
2) The goals that TechStyleOS set at the start of the project.
3) The implemented solutions and the results of the digital transformation journey.
4) Lessons for other brands revamping their digital customer experience

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Hosted by Charlie Mitchell, Senior Editor of CX Today News - Customer Experience Technology News - #techstyle #digitaltransformation #conversationalai

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