The challenge of continuous improvement is constant in organizations that seek to optimize business processes, especially considering factors such as resource efficiency, cost minimization and productivity gains.
Internal quality auditing is one of the tools that perfectly meets this objective. However, audits are often viewed as punitive events. This view hinders the evolution of QMS.
In this webinar, Raphael Arias highlights the importance of auditing for continuous improvement. He describes how the process should unfold, in such a way that deviations are identified and addressed, so that the company can effectively mature and grow.
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