If, during a print, copy, fax, or scan job, the printer does not feed paper from the tray or feeder, then you are most likely experiencing a paper feed issue. Learn how to load paper, fix paper feed issues, and clear this error on the HP OfficeJet Pro 9720 & 9730 Wide Format All-in-One printer series.

Chapters:
00:00 Introduction
00:35 Update the printer firmware
01:26 Check the paper, and then reload it
02:30 Clean the paper feed rollers
04:37 Reset the printer

This video applies to the following models:
HP OfficeJet Pro Wide Format All-in-One Printer, 9720, 9720e, 9730, 9730e

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About HP:
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This video was produced by HP.
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Fix paper feed issues & “Out of Paper” message | HP OfficeJet Pro 9720 & 9730 Wide Format printers | HP Support
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