In this video I discuss why managing expectations is important and how to properly set expectations in every area of your business and life.

I believe that almost all problems in business come down to one of three things:
Misset Expectations
Unmet Expectations
No Expectations at all!

Expectation Setting is at the beginning of the relationship and Expectation Management is ongoing.

I learned a lot about this process during my time at Student Painters through plenty of expectation setting conversations.

Always prioritize clear and upfront conversations. Have it sooner rather than later! Then people will always know here they stand and expectations can be set and in a lot of cases reset.

Check out my video on how to have difficult conversations: [ Ссылка ]

WHEN IN DOUBT, OVER-COMMUNICATE!

Two of my favorite phrases when it come so this are: “Just to clarify” or “to be clear”

Then recap that difficult conversation with a written recap. Having it in writing is an absolute must.

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