This video introduces the crucial role of Key Performance Indicators (KPIs) in regulating electricity transmission utilities worldwide. It explains what transmission utilities are, why they need regulation, and the importance of KPIs in ensuring efficient, reliable, and fair operation. The video covers five major jurisdictions: UK, US, Australia, India, and the EU, and outlines ten key metric categories used to evaluate utility performance. It sets the stage for a detailed exploration of these metrics in subsequent videos, emphasizing their significance for policymakers, utilities, consumers, and investors in the context of global energy challenges.

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