Would you like to learn how to talk anyone into anything? I recently interviewed Chris to get just a few highlights from his superb and extremely practical negotiation tips.

Whether trying to convince your boss to give you a raise, or bargaining with suppliers, partners, and investors, all of us are negotiating, every single day. But what if your negotiation skills were a matter of life and death?

Chris Voss is a 24-year veteran of the FBI, who retired as the Bureau’s lead international kidnapping negotiator. Today, his company specializes in solving business communication problems with hostage negotiation solutions. He's the CEO of The Black Swan Group and the author of the national bestseller (and my pick for book of the year), Never Split the Difference: Negotiating As If Your Life Depended On It.

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