Stop your calls from being labeled as spam with Numberlab: [ Ссылка ]
In Todays episode we speak with Rick Perr of Kaufman Dolowich LLP on Modernizing Your Medical Debt And Dispute Process
Learn More About ACA: [ Ссылка ]
Connect with Kelli :[ Ссылка ]
Connect With Ashley: [ Ссылка ]
Come be a guest on Arbeit U: [ Ссылка ]
Chapters
Intro: - 0:00
Fundamental Elements of Debt Collection Training Program - 1:49
How to Talk to a Consumer? - 6:30
How Technology is Affecting Debt Collection Training? -10:01
Learning & Engagement: How to Manage Content - 11:06
What is the turnaround time for getting a new employee up to speed? -15;11
Who Needs to Update the Training Program? -18:28
Signs to Watch for in Training New Hires -23:12
Training for New Hires - 25:30
How ACA can help - 28:04
