Kate Silvester (1000 Lives Improvement Associate) talks about why the patient should be at the centre of our mindset when it comes to patient flow.
"The mindset we need to adopt in order to improve flow is to think about the patient. The patient is what we are processing and they really need to make sure that they get the right care, on time, every time at every point along that patient pathway."
1000 Lives Improvement is a part of Public Health Wales, supporting organisations and individuals in NHS Wales to deliver improved health, healthcare outcomes and user experience. Find out more at: [ Ссылка ]
